TELUS - Saskatoon
4/5
★
based on 8 reviews
Contact TELUS
| Address : | 134 Primrose Dr UNIT A32, Saskatoon, SK S7K 5S6, Canada |
| Phone : | 📞 +89 |
| Postal code : | 7 |
| Website : | https://stores.telus.com/sk-saskatoon-11206471 |
| Categories : | |
| City : | K |
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Kareen Capay on Google
★ ★ ★ ★ ★ I entered your store at Lawson Heights mall to look at the new iPhone 8. I had to leave almost immediately as there was absolutely no air conditioning on and it was so stuffy plus the odour in there was completely suffocating! There were not a lot of customers in the store but still it smelled very stale and old...almost like a "bed head" smell. I will not be visiting your location again when I need help with my phone...I am currently a Telus customer and love my experience with your company but please give some thought to keeping your store consumer attractive. (If employees are cold they can wear sweaters as we all do at our work places).
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Jose Talabucon on Google
★ ★ ★ ★ ★ I have a dilemma bout exchanges last couple of weeks. And finally got solve last night.Im thankingall of the people that made it happen from the lady in the loyalty department that i talked to last weekend..i forgot her name sorry and Mr Noureddinne and the telus Lawson mall .I think its Vrajen thank you very much...Thats why i always stay with telus coz they will always take care of you..
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Tim Deroche on Google
★ ★ ★ ★ ★ I'm really not impressed with my visit today, they seemed to not know what to do to help us and contradicted themselves a few times, but eventually did what they were supposed to do, if not everything they should have done for us. Overall not a good customer experience.
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everyone on earth on Google
★ ★ ★ ★ ★ Not necessarily this store but telus in general! I have been on hold for 30 minutes haven't spoken to anyone! I am trying to send an email but every time I open an app on my phone it shut its down just as fast as I can open!!! This has costed me a settlement from a company who cares about their clients!
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Jesse Stewart on Google
★ ★ ★ ★ ★ Sunny has been very helpful this week, making sure I got the phone I wanted and provided exceptional customer service. Thanks, Sunny!
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Kanwar Singh on Google
★ ★ ★ ★ ★ RAJAN is an excellent guy. I reached the store just at closing time and he was closing the doors. As it was -46 outside he practically understood that a client came in extreme cold and he entertain me. Altho I was not about to purchase any plan or phone from him, he interacted for me with customer care that he has seen my ID proofs so that later they can provide me the plans, he spend extra 30 minutes- this is really appreciable. Hats off to him. So good fellow.
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Erica Jade on Google
★ ★ ★ ★ ★ If you need help setting up phones bc sasktel screwed you over, I highly recommend going here and seeing Sunny P. and Vrajen M.
They were straightforward with everything and did whatever they could to help us. Astonishing customer service, great attitudes, knowledgable staff and no bull****!
I ended up shopping for a phone right before they closed (sorry) and they stayed half an hour after they were closed to make sure we left happy! And they did it all with a smile!!
Thank you Vrajen and Sunny! Y'all deserve a raise!
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ArchAngel on Google
★ ★ ★ ★ ★ The lady in the store was very nice and helpful.
The reason for my three stars is that while I believe it is important to retain your culture and language, you absolutely should NEVER speak in another language when dealing or discussing customers right in front of them.
Three of the staff had a full on conversation about us and what we wanted for a solid five minutes, this is a very uncomfortable practice for most people.
Friendliness and service is super awesome, just try to be more mindful of how you are coming across while you are at work.
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