Swoop

Name: Swoop
Address: 4311 12 St NE #330, Calgary, AB T2E 4P9, Canada, E, Canada

1.6/5 ★ based on 8 reviews

Contact Swoop

Address :	4311 12 St NE #330, Calgary, AB T2E 4P9, Canada
Phone :	📞 +87
Website :	http://www.flyswoop.com/
Categories :	Corporate office , Airline ,
City :	E

4311 12 St NE #330, Calgary, AB T2E 4P9, Canada

Best Airline in Canada

S	Sonia K on Google ★ ★ ★ ★ ★ I have to say, if the flight actually takes you to your destination, you'll pay WAYYYYYYYY less than other airlines. However, you MUST be flexible because we had an important engagement to get to, and Swoop had two delays, leaving us with no other choice than to book with Air Canada. THEN...they said that refund would come in 3-5 days and it's been 3 weeks. Also, not very friendly staff. Everyone who works for Swoop seems to have very low morale.
K	Kristen D on Google ★ ★ ★ ★ ★ Cabin was ridiculously hot the whole flight. I was going to fill my water bottle when a lady with two small kids needed help bringing her car seat on board. I helped her then despite being 20 minutes early they wouldn't let me go fill my water bottle. So now I have no water for a three and a half hour flight.
M	Mike Garba on Google ★ ★ ★ ★ ★ Great airline. My gf caught Covid on vacation and they changed our flights to a later date without issue, just had to sit in a queue on Facebook for Customer Service, but all else worked out. Would fly with them again.
a	annie mahajan on Google ★ ★ ★ ★ ★ Worst flight for sure price is cheaper but there is no customer service. We have flight last night at 1 we was stuck somewhere reached airport at 12:10am and the counters closed there was not a single person to help us.there was number on there window we call on it but it says will open in coming 8:00. For 2hrs we were struggling to contact them we already check in. But no support. Many friend of mine suggested not take swoop they are worst flights.
A	Ali Zaki on Google ★ ★ ★ ★ ★ Good luck contacting them as no one answers the phone, Oh and beware as you only have 24 hours after booking if you wanted to cancel the flight. Tried to cancel my tickets due to medical condition and they won't cancel or even give us credit to use. On top of all this terrible experience they have the audacity to ask for 428 $ to change the ticket for another date even when it shows 0 $ charge on their website. Reported them to the Canadian transportation agency.
C	Chrysta on Google ★ ★ ★ ★ ★ Do yourself a favor and book with a better airline. Your super squished and they close the check-in desk 45 minutes before the flight. We had a bit of car trouble on the way to the airport I should still had a few minutes but nope they were all ready closed. I reached out the them but got told it's my fault they strick guidelines and they don't close early. Yet it wasn't just me there was 2 other ppl who didn't get that flight yesterday!! Book with a better airline cause it may seem cheap as long as you don't have to check bags and heaven forbid something happen.
A	Aldair Villanueva on Google ★ ★ ★ ★ ★ Worst experience with this airline and it was my first time, buying a cheap ticket for what? You can’t check in online and get a boarding pass I arrived 1 hour before departure I had an inconvenience I told them and they didn’t accept me at YHZ to Toronto. I had to buy a new ticket for the next day with Flair Airline which is also a low cost airline to Waterloo to be closer at least to YYZ, I arrived one hour before departure time with Flair with my ONLINE boarding pass with all INSTRUCTIONS and I could go with them back home. With no issues and TRAIN very well your staff, what a rude people at the airport and no EMPATHY at all!!Swoop you’ve definitely lost a customer!!!
D	Deborah German on Google ★ ★ ★ ★ ★ Booked flight to return home flight prices are good until u have to add your luggage prices add for each bag starts at $50.00 then 70.00 and you even pay to carry on the plane. Oh well flight was good