Sussex Insurance - Salmon Arm
3.5/5
★
based on 8 reviews
Contact Sussex Insurance - Salmon Arm
| Address : | Inside Walmart, 2991 10 Ave SW, Salmon Arm, BC V1E 3J9, Canada |
| Phone : | 📞 +77889 |
| Website : | https://sussexinsurance.com/stores/salmon-arm/ |
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| City : | E |
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Nicole Seyl on Google
★ ★ ★ ★ ★ Particular staff member there was very rude to both myself and my husband. She was not aware of the rules around what was needed to insure our vehicle for farm and very rudely told us we didn't have what was needed after we showed her the requirements on ICBC's website which is what we had brought in. She was extremely demeaning and smug throughout the 40 minutes we were there, would not recommend this insurer. We ended up going somewhere else.
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Curt Booth on Google
★ ★ ★ ★ ★ I went in to transfer my registration over and the was told i had an outstanding fine , it had been paid already but just delayed being processed due to this covid 19 i would imagine . So the tellor Gail went above and beyond her duty and got this mess all figured out for me. I will be back and definitely recommend gail from sussex in walmart to anyone. Thank you again
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Noah MacLeod on Google
★ ★ ★ ★ ★ Very helpful insurance agents, as always Sussex is very convenient being open to nine. Good service and knowledgeable staff make this an awesome place to deal with your insurance needs. They are also speedy and efficient which is always a plus. Check them out!
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G on Google
★ ★ ★ ★ ★ Unfriendly staff, not professional at dealing with public. Both staff members I dealt with (older woman and young woman) did not greet me in a friendly manner, did not smile once, never said please or thank you, and seemed generally grumpy and smug. They spoke softly and mumbled so it was hard to hear them. They did not tell me information about my situation which would have caused me to come back for a third time that day, but by that time I did not want to work with these people anymore. When a new customer came behind me, the older lady rudely stated to me " youre gonna have to move cuz of the distancing thing". She should have asked the new customer to go to the other desk, or at least had the courtesy to say "Can you please move to the other side?"
I have been to this location 2 or 3 separate times, and every time I have dealt with this older lady, and she always has the same grumpy, unfriendly and smug attitude. If youre going to work with the public you should be present yourself in a friendly and caring way. I did not see this whatsoever. I will not go to this location again.
One last note: They had signs up everywhere saying they will not tolerate rude and foul language. I Cant help but think they caused themselves to have to put up these signs.
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BAJA NORTH on Google
★ ★ ★ ★ ★ We often use this Insurance Broker. All the Staff we've seen provide options and we find them professional. We drive further for this Broker to receive good service
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Bruce Paladino on Google
★ ★ ★ ★ ★ Very unprofessional, unfriendly and have next to no knowledge. Found out the hard way that the trailer insurance they sold me was incompatible with my truck insurance policy that they sold me at the same time NOT IMPRESSED!! . Take my advice and go somewhere else.
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Mcartney P on Google
★ ★ ★ ★ ★ If I could give 0 starts I would. The man working here wouldn’t give us insurance because the “z in our last name looked like a 3 on our paperwork”. Truly a waste of time. He was incredibly slow. Save yourself some time and go to the Hub in salmon arm (where they have no comprehension reading problems) which is where we ended up going and regret that we’d not gone there first. I will never be back. Atrocious customer service.
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Egon Kullik on Google
★ ★ ★ ★ ★ Horrible experience. Had transfer papers from a dealer and they would not accept anything but a quadruplicate manual form. What dealership fills out a manual form??? The supervisor working there was quite rude about it. I ended up getting this done over the phone with Westland, who were more than helpful in explaining what I needed and making it happen.
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