SureTrack Group
3.9/5
★
based on 8 reviews
Contact SureTrack Group
| Address : | 20 Corrine Ct, Concord, ON L4K 4R8, Canada |
| Phone : | 📞 +988 |
| Website : | http://www.suretrack.ca/ |
| Categories : | |
| City : | K |
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Michelle Taylor on Google
★ ★ ★ ★ ★ Might be fine for deliveries but their driver was rude. He was parked in school crossing and when was told to move he just got belligerent. Called customer service to get told they were dealing with it but refused to give a name of supervisor or let me talk to a supervisor. Very poor customer service.
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Monika Boch on Google
★ ★ ★ ★ ★ Just the worst at logistics. For a logistics company, they really should improve their communication. Their internal team doesn't properly communicate with delivery staff, making the delivery process impossible. Hard to get a direct answer, every answer is - delivered by 5 or sometime today. Unable to locate their drivers and give direct answers. They also broke our shipment. Nevertheless, their customer service team is condescending, rude, and pushy. I haven't even received a response for an email I sent 1 week ago regarding our shipment they broke. Spend they extra money and use a better delivery service - not worth the head ache.
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Stay Loaded on Google
★ ★ ★ ★ ★ I drove with Sure Track for almost 1 year and I had a great experience. Owners of Suretrack are absolutely amazing. Dispatch team is very Friendly and understanding. All of other team members are Great people, The pay was on time everytime. Keep it up Sure Track!
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Sam Jaymeh on Google
★ ★ ★ ★ ★ Nice dealing with you guys .
Amazing service flexibility to suit your needs .
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Andrew Anderson on Google
★ ★ ★ ★ ★ Awesome place to do business with. Reliable and excellent service!
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Jihad El Hajj on Google
★ ★ ★ ★ ★ After moving to suretrack i am very happy with the professional team. Very helpful and convenient customer service. As far as the tracking is... it's very accurate. Like extremely. I don't expect any automated or even manual input of arrival to be accurate. But they arrive the minute they estimated. Anyways, great care with equipment, professional. Great company overall.
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Raine KC on Google
★ ★ ★ ★ ★ One star is 1 too many! Service is awful. Suppose to have a delivery yesterday, truck didn't show up. Promised delivery today by 10 am & was told they understand it is urgent. Driver just arrived at 1:30 & said they put the order at the back of the truck for last delivery of his day. So 1 day & 3.5 hours late. When I called in a couple of times dispatch lied & said traffic was the problem. When looking at google maps & live cams the roads were clear. I will never use this company again.
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SMART TRANS EXPRESS on Google
★ ★ ★ ★ ★ Garbage service if u r coming here for delivery or pick shippers receiver have attitude
Charge more money if u r coming here
Or do not take load for this company ????
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