Sunshine Medical Clinic

Waiting for my "phone appointment" tomorrow morning, however, the receptionist I spoke to was fairly stand-offish. Really seemed like she didn't enjoy her job, nor did she want to be speaking to patients calling for information. Not a great experience. (Edit; Yesterday I was booked for a "phone appointment" today for 9am, only to have that phone call not happen. The doctor called me at 11am. 2 hours after the appointment was supposed to happen. I didn't pick up, to which I was called again 2 hours later. The doctor on the phone made it known she wasn't happy about me not picking up at 11am. To which I replied, "if I, as a patient came 2 hours late for my appointment, she wouldn't have been very happy", at that point, she got fairly irate, and told me I've wasted her time. Quite the double standard here). Don't waste your time with this place. Terrible experience. Zero stars.

Great walk in clinic with extremely friendly staff and doctors! The wait time was a bit longer than expected but still not too bad! Because of the wait time the receptionist had offered to give me a call when it was my turn to be seen so that I didn't have to sit and wait, which I thought was really above and beyond!

I found out about this clinic through city's Family Doctor Finder service. I have lived in many places but I have never been to a walk-in clinic like this one. They are simply amazing. The doctor, staff, they are so welcoming, friendly, and caring. Our family doctor there is patient and caring. My wife is still learning English so she usually gets very nervous to go see doctors as she needs to deal with medical terms. The doctor waits for my wife's response and speaks slower but softly for my wife. After meeting her there, my wife no longer fears going into the clinic. We are very fortunate that we were introduced to such an amazing doctor. The receptionist lady is always fantastic, too. She is always cheerful, straightforward, and quick to respond. I appreciate that she doesn't seem annoyed of the small talk. She also knows what she is doing, very quick and precise at what she does. I can tell they strive to keep the relationship with us patients very human and approachable and I have to say, they are doing a wonderful job at that. Again, never been to a clinic like this. Recommend to anyone.

Receptionist when i called immediately put me on hold without letting me speak. When she came on she was rude and arrogant. Dr Llanos is a good dr but he has horrible reception. With the exception od Taylor who is always kind.

I finally understand why a lot of people like to come back to Dr. Nawrocka despite of punctuality and long wait time issues. Just like Dr. Banach said last year, Dr. Nawrocka put a lot of time and effort for her patients. It was already past 9 last night when she called for my phone appointment and despite of phone appointment, Dr. Nawrocka was still very thorough with her assessment. She even offered me a ride home when I could not have my follow-up with her on Sunday due to my tight work schedule. Dr. Nawrocka always go for the extra mile for her patients! :)

Place was great at first, but they don't know how to deal with mental health patients. Literally crying and begging for a therapist, stating that my depression has gotten much worse, and the doctor was stone-cold, 0 empathy. Told me she couldn't send me to a therapist (???) And instead would refer me for a psych evaluation that is weeks or possibly months away. Told me she can't diagnose me for other concerns (but... but she's a doctor??) And instead gave me medication that makes me incredibly nauseous, when she KNOWS I have emetophobia. Both her and another doctor have rushed me out, saying as they enter the room that they don't have time for me. One doctor told me "I know you have multiple mental health concerns but I only have time for 1 so just pick whatever problem matters most". The way the doctors treat me feels just awful, like an unwanted inconvenience. My doctor is constantly out of town, and she got mad at me for doing a walk in instead of an appoitment. I told her i tried to make an appointment and her soonest daye was a month away. Mental health problems cant wait a month, sometimes they can't even wait a week. The doctors just got get that, and they don't understand mental health or now to deal with mental health patients. Mt doctor is also not bright. She confused me for a different patient, and she told me I'd have to stop one of my medications because it wouldn't work with the new meds. I told her i need my old meds because i have insomnia and they help with that, and the new meds have insomnia as a side effect (i had to google them because she told me she didnt really know the side effects). Her response was "oh well maybe it can work with your meds. I don't know. Just ask the pharmacist." These people are supposed to help, not make you feel worse. Also the receptionists are hit and miss. I did have one once that was extremely sweet and kind, but most of the others are very cold and short with the patients. It is so difficult to find a patient doctor who deals with mental health patients..

The receptionist was great when checking a busy waiting room in and apologizing for the Doctor being late. It is 30 minutes past when the Dr was supposed to arrive and she is still not here. This is absolutely unprofessional and completely ridiculous. There are numerous sick people stuck in a small space waiting. I have been here before and this is not the first time I have waited for the doctor to even arrive. If you cannot be on time then do not take the shift.

Dr Lucy was very professional and listened to my concerns. She asked lots of questions to ensure she had a good idea of what was needed. An examination was done to ensure the medication prescription would be appropriate and a follow up was booked for a month after to follow up and make changes as needed. I was especially impressed with the time taken and no rushing and excellent with shy nervous person.