Sugar Dust Cafe

I ordered a tray of sandwiches and cheese tray for 20 guest at my baby shower, which was $85. The cheese tray was beautiful and great! The sandwiches, not so much. My sister, who organized the shower, picked up the sandwiches and when she arrived at the location put them on a separate, nicer platter. When she did that, she counted the quarters as well as the strips of sandwiches. There were only 6 full sized sandwiches that were cut up. My sister went and bought an extra $60 worth of food from the grocery store as we did not have enough for the guests. I called Carmela at Sugar Dust and she was incredibly rude on the phone. Telling me there were 13 sandwiches and that there is nothing she could do and that I shouldn't have picked Mother's Day weekend for the shower. She was so rude that I had to hang up..... She called back an hour later, after the shower had started and said she would make 5 more sandwiches but wouldn't have them ready right away. We were going to go and get them, but since the shower had started, no one could leave and pick them up. I took a picture of the sandwiches on the white trays. NONE WERE EATEN BEFORE THIS PICTURE WAS TAKEN. I posted another review and Carmela was incredibly rude saying we lied about the amount of sandwiches we received in order to trash her business and that someone must have eaten the sandwiches on route to the shower. It was a 5 minute driver and my sister was the one who picked them up. The overall experience was terrible with this business and Carmela is HORRIBLE to deal with. She yelled at an 8 month pregnant woman on the phone and then called me a liar...... I am very supportive of small businesses, but never again will I buy from this bakery. I wish the review could have been more positive...... I have added photos of the review I posted on facebook as well. She is not a friendly person and I hope being a small business owner, she treats customers with more respect.

We got cupcakes for a little birthday treat. They were ok but certainly not the quality I'd expect from a bakery. I could have gotten some thing exactly the same at the grocery store. They were obviously made from a mix and not homemade. Disappointing.

A friend of mine has been taking about this little treat called Carrot Cake for about 3 years and we finally decided to check this place out! Small, but very cozy in downtown Port Hope. Owners are very welcoming and down to earth friendly! We ordered the Grilled Ham & Cheese with butternut squash soup. Crunchy on the outside and soft inside, and the butternut was excellent but could be more creamy. The carrot cake is hands down the best I've ever had; soft and delicate. The icing was just right, did not make you feel bad eating it. Will definitely return, a MUST place to check out when in town.

Great tasting coffee. Better than macdonalds and timmies. Always fresh and never burned. The sweets are so yummy. Want to try everything. But the raspberry squares are amazing. Locally owned and operated. The owners are great people. Will be coming back again and again. Thanks for the great service. :))))

The Sugar Dust Bakery continues to be our go to spot to get fresh, homemade lunches, sweets and our favourite chai tea latte. The owners are great people and take pride in their business. We will continue to support this wonderful local business!

The cupcakes are good. I love seeing their holiday themed ones. However, I grabbed a cream of broccoli soup, and it wasn't so great. It tasted like broccoli flavoured milk water. Not what I was expecting, especially for the portion and price.

Amazing customer service! Not only was our cake beautiful but it was delicious! We received compliments all evening about how good the cake was! “The best wedding cake we’ve ever had!” “It was like eating clouds”. Thank you so much Sugar Dust!! ?

We were walking past Sugar Dust when a woman out front asked if we were hungry. I thought this was sweet/welcoming and it made me want to order lunch. The service inside was great and they accommodated my request for our order. Our sandwiches were made with all fresh ingredients and they were so delicious. The coleslaw and pickle was a great side. They had a charity cupcake (that tasted great) with some proceeds going to an organization that supports indigenous people. Very lovely experience, highly recommended!