Subway
2.6/5
★
based on 8 reviews
Contact Subway
| Address : | 100 Bayshore Dr Fc04, Ottawa, ON K2B 8C1, Canada |
| Phone : | 📞 +898 |
| Website : | https://restaurants.subway.com/canada/on/ottawa/100-bayshore-drive |
| Categories : | |
| City : | B |
| Description : | Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. |
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Sukhpal Deol on Google
★ ★ ★ ★ ★ Dear Subway,
On May 14, 2017, asked for a Veggie Sub with vegetables on a side than being placed within the sandwich. Was told by on duty manager that I will have to pay for sandwich and vegetables separately. Manager on duty Patrick Lam informed that the owner has changed policies, the employees have been short changing the store on transactions and is loosing money. Not sure how the business perspective and lecture came in just for asking vegetables separately than being in sandwich in a bowl or bag. I ended up paying full price for sandwich with cheese only. Did not get veggies. When asked about store owners name, was told that I should rather use Store # 22383 (Bayshore, Ottawa) for giving feedback. For today's experience, I would rather give zero. Unfortunately, I can't as one star is the lowest rating. I hope Subway will read the review and update the policies, train their managers properly on customer satisfaction. I will change review in future if Subway improves its policies on fair charge of their products and understanding needs of customers.
Thank You.
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Christina on Google
★ ★ ★ ★ ★ Just came back from Subway on my lunch now. The guy was working alone and was totally crushing it! No one had to wait too long. He greeted all of us. I was there maybe 5 minutes total and I was at the back of the line originally. He’s so great! I couldn’t make out his whole name... something starting with a J. Anyway he should get a raise! I’ve always had good experiences with this Subway too. And to the review near the bottom, I saw him give a free refill to someone.
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Isabelle Charron on Google
★ ★ ★ ★ ★ I have celiac and work in the mall. I go to this subway on my lunch. The staff that work there are so kind and make sure to take my order seriously. They make a great sandwich and I've not had any reaction to their food. Not only do they uphold great quality they are there to serve you with a smile. Working in the mall is stressful, especially with this pandemic but the staff at Subway make my day better and I think that's really important right now. Great staff doing a great job.
-GF Pizze Sub
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Gabby C on Google
★ ★ ★ ★ ★ The guy who seemed like the manager was nice and worked wonderfully to get everyone started. However, the girl that was putting the toppings on ignored us and put toppings on the guy that was after us (she took his subs from the toaster and went to put his toppings on) despite my foot long already toasted waiting on the side to put toppings on. I had to get the girl's attention after politely waiting so she would stop finishing the guy-after-me's subs so I could finish my sub and pay. The guy at the cash served the guy after us as well. He wrapped my sub and he continued to wrap the guy's subs too. We were waiting at the cash when we could have payed and went on our way already. Nice manager. Questionable employees. Please teach your employees to look right, left, up and focus on getting people towards the cash and gone. Good luck manager...It was rude for the two employees to ignored us for the person behind us. I understand it's busy. But the girl was standing there doing nothing staring at the guy behind me while his subs were toasting. The guy could have at least activated the debit machine then wrapped some of the guy's subs. Let's keep it going! Thank you to the manager who was working awesomely.
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nitya mudaliar on Google
★ ★ ★ ★ ★ Ordered chicken teriyaki sub yesterday. Service was very fast.Guy was nice and the girl suggested me siracha sauce which was yummy. Would recommend that place to everyone.
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Aisha Rehan on Google
★ ★ ★ ★ ★ Tried this subway for the first time, the trainee with the glasses was excellent. Thank you for the awesome service, and delicious sub!
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Hockey Girl on Google
★ ★ ★ ★ ★ New staff aren't well trained, and service is extremely slow. The girl who made my steak sub put far too much mustard on it. It's really gone downhill since it reopened. Staff are a bit skimpy with veggies. Subway "standard " is seven tomato slices, here they spread them out further and use five, but will add the proper amount if you ask for "extra". I've been here three times since they reopened, and lowered my rating from two stars to one. It's too bad Patrick is working at another location, as his work is missed at this location. It will be a very long time before I return.
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Erin - (Ithie) on Google
★ ★ ★ ★ ★ Slow, clumsy, rude service. Almost inedible sandwich.
I stopped by this subway last night to order a footlong turkey with all the toppings and was met with a female employee who would barely speak to me in a volume I could hear to get my order. I stood for 10 minutes while an untoasted sub was made and while I tried to engage in conversation only to be ignored. When I got home to eat my dinner I opened a sub that almost instantly fell apart because it was layered in the most awkward way. I won’t be going back.
10/10 would not recommend stopping by here unless you’re looking for rude antisocial service and sandwiches that become salads.
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