Subaru of Cranbrook - Cranbrook

Name: Subaru of Cranbrook - Cranbrook
Address: 941 Victoria Ave N, Cranbrook, BC V1C 0B2, Canada, C, 1, Canada

4.8/5 ★ based on 8 reviews

About Subaru of Cranbrook

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Contact Subaru of Cranbrook

Address :	941 Victoria Ave N, Cranbrook, BC V1C 0B2, Canada
Phone :	📞 +89
Postal code :	1
Website :	http://www.subaruofcranbrook.com/
Categories :	Car repair and maintenance , Used car dealer , Subaru dealer ,
City :	C

941 Victoria Ave N, Cranbrook, BC V1C 0B2, Canada

Best Subaru dealer in Canada

J	Jenna Thygesen on Google ★ ★ ★ ★ ★ Blown away by the kindness and integrity of the staff here! I was driving from Calgary to Creston, and stopped in at Cranbrook to re-torque the lug nuts on my Subaru after having my tires rotated the previous day. Jim and Huy welcomed me inside, and Ian from service went to check my tires. To my surprise, one wheel nut was just about to fall off! The tire shop that performed the service had over-tightened the wheel nuts (using an impact gun) and stripped the stud. Ian brought my car into the service bay, and had to use a pipe extension for his torque wrench to get the rest of the nuts off!!! Unsurprisingly (given the amount of force applied to the nuts) two of the studs sheared right off once the tire was removed. I'm thankful this happened in the shop, and not at highway speed!! I asked if they had the parts and time for me to pay to replace the studs - incredibly Huy and Ian offered to complete this right away, at no cost! I even found out Ian wasn't 'on the clock' that day - he just happened to come by the shop for a personal project, and had still readily agreed to help check my tires (and now replace the studs)! Everyone repeatedly emphasized that my safety was their primary concern. I have never met a team more committed to doing the right thing, and I will not forget their kindness and exceptional service!
M	Matthew Ducharme on Google ★ ★ ★ ★ ★ SOC treated me super well. My 2018 Forester died mid-flight on Hwy 3 on a hot Sunday. I got a tow to the dealership, which opened Monday. I had never done business with them, but they worked in a diagnostic of the car during the Monday and fixed the problem (reconnected the turbo intake hose), got me on my way the same day, and at no charge. They were also kind and helpful during the day, offering to drop me off in town if I needed to run an errand. Thanks SOC!
J	JC Ogilvie-Burke on Google ★ ★ ★ ★ ★ I don't often review, but I feel that Subaru of Cranbrook definitely deserves it. My experience here was great. Huy gave me a very reasonable deal on my trade, and went above and beyond to help me with the purchase my '17 WRX. I am very pleased with the car, and with the service I received from this dealership!
K	Katherine Locke on Google ★ ★ ★ ★ ★ Last Thursday I purchased a new 2017 hyper blue Subaru Crosstrek - and I love it! Jimmy Jorgensen not only gave me a great deal with some add on accessories, but spent time showing me all the vehicle features. I had a blast of driving it from Cranbrook to Radium - such a smooth and comfortable ride. A real pleasure and joy. Thanks again to the Subaru team!
T	Terence McGuire on Google ★ ★ ★ ★ ★ How do you enjoy having winter tires put on? You enjoy it by having the super friendly people at Subaru of Cranbrook there to talk to. The service was fast and I was legit... surprised at the low prices.
M	Mark Allcock on Google ★ ★ ★ ★ ★ March 2022, 1 Year update, the Crosstrek has performed flawlessly so far and we are very pleased with it. The first service was completed at this dealership, all the staff were friendly and efficient. March 2021, My wife and I just collected our new Crosstrek from this dealer. I found the company to be very professional and easy to deal with, Jim Oliver was very friendly, patient and helpful, he answered all my questions regarding our vehicle choice and financing options. The trade in deal for our old car was better than I expected and the after sales follow up from Jim has been excellent. I now hope that the car itself and the dealer service department continue to impress me as much as the sales process did.
V	Vanessa Sales on Google ★ ★ ★ ★ ★ It’s our first time to get our new family vehicle and it was a smooth transaction!!! No regrets! Special thanks to Tiffany who handled us. She is so professional and so patient in answering all our queries. We are happy and satisfied customer here?
J	Justin Bell on Google ★ ★ ★ ★ ★ Brett and the others at Subaru made picking up our new Crosstrek a breeze. While supply chain issues delayed every car, Brett kept us updated and let us know as soon as the car was on the lot so were able to pick it up 2 days before Christmas. The crew went above and beyond making sure it was ready to go for us ASAP and that we could drive home with snow tires on our new vehicle. Loving the Crosstrek based on first 300km home! Really appreciated them fitting us in and getting us on our way right before the holidays and with all the snowfall.