Denham Ford Ltd - Cranbrook
4.6/5
★
based on 8 reviews
We are located at 2417 Cranbrook St N, Cranbrook, BC, V1C 3T3
Contact Denham Ford Ltd
| Address : | 2417 Cranbrook St N, Cranbrook, BC V1C 3T3, Canada |
| Phone : | 📞 + |
| Postal code : | 1 |
| Website : | http://www.denhamfordbc.com/ |
| Categories : | |
| City : | C |
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tracie Schalla on Google
★ ★ ★ ★ ★ I had the best experience at Denham Ford!! The staff members are so friendly, easy to talk to with no pressure and they are able to answer any questions I had. They made me feel so comfortable while I made my decision and went above and beyond to help me out with getting a vehicle that I wanted. I highly recommend going here to get a vehicle as they are the best in the business! What a great team! Thank you so much!
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Chelsea Currie on Google
★ ★ ★ ★ ★ I was treated like royalty and the staff are super outgoing and friendly. Had an amazing buying experience for my 1st vehicle. The staff is amazing and I recommend Denham Ford to anyone looking to buy a new or certified pre owned vehicle ?
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Trevor Zak on Google
★ ★ ★ ★ ★ Amazing customer service by all of the employees i have dealt with. It's obvious everyone from the owner to the receptionist at the front desk take pride in what they do. Great company and great experience!
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Alysha Lillyman on Google
★ ★ ★ ★ ★ I have been back to Denham more than once and have yet to br dissapointed. From start to finish with puchause and service I felt informed and looked after. Shane has been there for a number of years and I can completely understand why. He is a no pressure, very honest person and another shout out to Kelsey who is through and goes above and beyond to ensure you have everything you need/want. Could not be happier. Wish I could give more than 5 stars!
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John Haley on Google
★ ★ ★ ★ ★ We found the service desk personnel of Denham Ford to be knowledgeable, professional and very polite. The service department completed the task on a timely basis and I would recommend them.
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David Olesen on Google
★ ★ ★ ★ ★ Great people to do business with. Shane and the others were professional and answered all our questions. They helped us out as we purchased from out of the province. I would definitely recommend Denham Ford.
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L “five.one.five” B on Google
★ ★ ★ ★ ★ Bought a truck in Alberta at a private dealership, reached out to Ford Canada over the phone to inquire about extended warranty etc. Was told the truck already had an extended warranty and a service package on it. They told me over the phone that it was transferrable to me and to discuss this with my local dealership that would be doing my service, specifically the finance manager. Was told at the dealership that it wasn't their problem and they wouldn't do anything to help let because I didn't buy the truck there. I have bought 2 vehicles here and never had anything but phenomenal service. Looks like I'll be going to Melody Motors from now on!!!
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electronic hill billy on Google
★ ★ ★ ★ ★ Making an update to my original post. Mike from Denham Ford did make a reply to my original post and ask me to give him a call.. it was more of a " look we are wanting to make things look like we are helping" I did call again hoping they had a change of mind , but no luck . Still we're not will to cover the cost of the window replacement. I ll make a BBC complaint and see if I can get any traction that way.. Its not about the money but about the principle.
I am not happy with their service at all. The lady at the service desk was great and very helpful. But we had a few issues with our car that are still not resolved. I had a steering rack changed a few days before ay Am Ford in Trail, Bc on a 2015 ford flex . The new part failed the next day. That had nothing to do with Denham Ford , they put in the replacement part for us but charged almost double what it cost at Am Ford, they did refund me $240 but that was after I had pressure them . They replaced a tie rod that was missing a grease nipple with out asking and told me that the boot was torn, then said it had play in it. I know it did not as it had just been done by my mechanic in Rossland then sent to Am Ford for the install of the steering rack and wheel alignment. then it made clunky sounds when I picked it up, ( they had forgotten to tighten a sway bar link. To make it even better while the car was parked on their lot at the door to their service entrance which they also got on camera of someone shooting the window of our car with a pellet gun! But they said they would not cover it . Not happy at all !
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