Structube

Name: Structube
Address: 160 N Queen St Unit 1, Etobicoke, ON M9C 1A8, Canada, C, Canada

3.6/5 ★ based on 8 reviews

Contact Structube

Address :	160 N Queen St Unit 1, Etobicoke, ON M9C 1A8, Canada
Phone :	📞 +
Website :	https://www.structube.com/en/our-stores/etobicoke-smartcentres-etobicoke
Categories :	Furniture store , Office furniture store , Kitchen furniture store , Bedroom furniture store ,
City :	C

160 N Queen St Unit 1, Etobicoke, ON M9C 1A8, Canada

Best Furniture store in Canada

M	Maryann Adas (Mary.a) on Google ★ ★ ★ ★ ★ Absolutely terrible quality products. I don’t understand where the dignity is gone in delivering you a decent product that you paid hard earned money for. Ordered a Rosa table that I came to find out is an unsealed aluminium table that you basically can’t put anything on because it scratches and the patina rubs off so easily it’s ridiculous. I was refused an exchange. I bought a papasan chair cushion that was in barely any packaging and was dragged across the floor leaving holes in the packaging and damage in the cushion. This is ridiculous. Package your things and don’t sell trash that can’t be used as a household piece of furniture. YOURE A FURNITURE STORE. and when you produce absolute trash acknowledge it and provide exchanges? WILL NOT be wasting my money and time here again.
P	Pedro Badia on Google ★ ★ ★ ★ ★ Just buy your furniture elsewhere. I waited one month for my sofa, and called them by the expected delivery date. Turns out they postponed it for another month, and didn't even call me to let me know. They should have reached out immediately when they found out about the delay but NO, they just kept me in the dark. Employee didn't even apologize, I'm sure it happens quite a lot and they just expect you to go with it. * They are probably gonna respond this review with some BS COVID excuse, but seriously guys, it's been 2+ years, adapt and stop selling stuff you don't have!!!
V	Vladimir Sidorenko on Google ★ ★ ★ ★ ★ They do not allow ANY negative reviews on their website. I spent thousands of dollars on their products that look nice, but quality wise is worse than Ikea. Low tolerances, squeaky beds, poor instruction manuals. 1/2 of the products I bought came in damaged. Sure, they will slightly reimburse you to shut down. 7 days return policy is the worst. Almost for every product I bought I provided a negative, but constructive (with all the issues) reviews - NO reviews have ever been posted on the main website.
T	Taras Zalokotskyi on Google ★ ★ ★ ★ ★ Get your furniture elsewhere. Waiting for a paid order since August - over half a year now. Worst thing is Structube keeps postponing the day every week so we don't even know if we should cancel an order since it always looks like we will get it soon. Other stores at leat give you an accurate date, not keep you stuck with no product. Customer care can't do anything. Just don't shop here and save yourself lots of trouble.
J	Jenny K on Google ★ ★ ★ ★ ★ This review is specifically for this location. I was ordering furniture for my new place and was having trouble deciding between some items. I found the staff here to be very helpful, professional and patient with my questions and concerns. Amalia was so efficient, quick and well versed on what to do, and Dominic and Manager Jennifer were also very helpful for me. I have always loved Structube items but was hesitant to purchase again since I had a bad experience with the Brampton location many times. I am happy to say that this location is great.
K	Kevin White on Google ★ ★ ★ ★ ★ My first visit, and was impressed by their sales team. One especially thoughtful and courteous staff member took the time to explain the company, product construction and their general 'vibe'. I was bracing for an extended warranty pitch, but no, she was just delightful and happy explaining how the ordering process works and such. We ordered a Berto couch and she took extra time and effort to locate the last one, she then followed up with a voice mail and email to confirm - once we left the store. Thank you, Mimosa (I may have the spelling wrong, apologies) for your time and attention to detail. Looking forward to visiting again.
E	EllyO on Google ★ ★ ★ ★ ★ I like this shop full of nice, contemporary furniture. I always find there fine decor, elegant furniture style and friendly environment. Highly recommended, I am myself returning customer.
A	Arti Sharma on Google ★ ★ ★ ★ ★ Have ordered many furniture pieces over the years from this location and have always had a really positive experience. They have beautiful furniture that has stood the test of time, and is always at a great price. If there have been issues with deliveries or the product, I find the customer service and management to be really helpful and accommodating. Highly recommend!