Starbucks - Kelowna
4.1/5
★
based on 8 reviews
Contact Starbucks
| Address : | 135 Rutland Rd N, Kelowna, BC V1X 1X7, Canada |
| Phone : | 📞 +77 |
| Postal code : | 1 |
| Website : | https://www.starbucks.ca/store-locator/store/1014852 |
| Categories : |
Cafe
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Coffee shop
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| City : | X |
| Description : | Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. |
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OGKJames Dean on Google
★ ★ ★ ★ ★ I decided to give this Starbucks another chance..barristas were extremely rude. They acted kind and when I engaged in a conversation with themi was told that they are busy and need to take orders. When I walked in two barristas started immediately laughing at me and making fun of my clothing. Duobetter Starbucks..I'm finding a different coffee shop
Especially to the girl with teal and black hair . Do better be kind and don't talk down to customers
Avoid this Starbucks at all costs. I go to Starbucks everyday however in my last experience in this store makes me never want to go to another Starbucks ever again. I went in to grab my regular order and their debit machine would not accept my card. I noticed tge debit machines are not clean and cannot read tap when they become caked in grease from other peoples hands. It took almost 8 trys and two debit machines later for my card to be accepted because tge debit machines have not been wiped down after copious amounts if customers use them. I do not think it is Covid safe. The lady working till was extremely rude and sited policy to me embarrassing me in front of a lineup of customers. When I left tge store I was shaking horrified by tge subpar standards and the way I was treated. I will never go back... thanks to the lady working the till I will never enter this location ever again I hope the district manager does something about you and your lack of customer service skills .
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Pierce Jones on Google
★ ★ ★ ★ ★ I had a great experience at this location and the staff was incredibly helpful even when I messed up my own mobile order, they were happy to correct it for me.
Emma and stephy were at the drive through window and helped me out. Top notch service and they made me really happy this morning! ?
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Ash on Google
★ ★ ★ ★ ★ Really good staff, enjoyable experience. Everyone is working hard to create the best Starbucks experience. Will definitely come back
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Mike Bola on Google
★ ★ ★ ★ ★ Parking lot is tight. Not designed for pickup trucks. Drive thru was tight. Slow service. Location on gps was wrong and the drive thru was spilling onto the street. Bad location.
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Anna M on Google
★ ★ ★ ★ ★ Order messed up via drive thru. Went in store and it was still made with the wrong milk even though I showed the barista the drink I wanted. She was a bit passive aggressive. Just bad customer service.
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Allison holliday on Google
★ ★ ★ ★ ★ I decide to go to Starbucks for the first time in forever. I ordered the mango dragon fruit refresher which is purple and has dragon fruit pieces in it and a breakfast sandwich. I get to the window and she hands me a lemonade . It's yellow. She says it's the same thing and they just don't have the dragon fruit inclusion or fruit right now .. I'm like ummm well I'm not paying 7 dollars for a drink that is missing half of what goes in it. So I want a refund of my whole order because I don't want a sandwich either without a drink. I then sit for TEN minutes for her to get cash out of the till for me. Then she gives me the wrong refund. I was ANOTHER Tl5 mins to get me the right amount. Now I spent 15 minutes waiting with no line in front of me, to end up with nothing and a bunch of loose change now instead of my twenty dollar bill. Cool.
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Evan Carswell on Google
★ ★ ★ ★ ★ Beyond exceptional - been putting writing a good review off for far too long.
The folks here have learned my name and that of my fiancé, and they have always been very friendly. On a number of occasions they’ve given me a free cookie or a drink if I was having an off day or sometimes even just out of the goodness of their heart.
HQ, *Give these folks a raise!*
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Jess K on Google
★ ★ ★ ★ ★ Almost ever time I have gone through the drive-thru I have been very cheerfully greeted and complimented by Julius (I believe that is her name). She always puts a smile on my face and I am so appreciative of such friendly customer-service. She always makes my day so I hope her boss sees this and gives her a raise. ?
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