St James Street Medical Clinic

This clinic might have long wait times, and it really needs renovations, but.... it also has the best doctor's in the city. I have been going there for 15 years and no matter the doctor, they are all fantastic. they actually listen to you, chat with you, and do care. The only bad experience you might have there is with the weekend front desk admins. They are bi...s, rude, unprofessional. BUT still their doctor's worth the wait!

The receptionists are about the only slightly acceptable thing about this place. I arrived @ 10 in the morning for a work related incident. There were only two other people ahead of me. I let reception know that it was a work related thing which usually puts my in the 'express lane' The receptionist called me up and mentioned that I should say that it was work related. Which I did when I arrived. So reception doesn't actually listen to anybody here. People kept walking in and being accepted before me even though they had no appointment. It took me 5 hours to see a doctor. I have to go to this clinic because of my job. I can't choose another one. I witnessed a woman ask reception how long the wait would be. They mentioned about 20mins so the woman proceeded to go outside for a smoke. She came back in and they made her restart her wait because she left to go outside. On top of that when I went to the bathroom while I was waiting there were used needles hidden behind the toilet and the bathrooms looked like they hadn't been cleaned properly in a year during the worst pandemic that the world has seen since the Spanish flu. When I managed to get into see a doctor I overheard the doctor chatting to the secondary reception in the back. Whoever was behind that desk was ushering the doctor to visit with the patient (me) before continuing the conversation. The doctor scoffed and said that I have to wait because I'm too cheap to go to a regular clinic, and continued to have the conversation. So that was another 30 minutes. When the doctor did decide to do their job and visit me they didn't listen to me. I hurt my leg pretty bad at work and just wanted modified duties so my leg could heal and I could still go to work. This piece of work completely ignored what I was saying and tried to start a conversation about traveling. Like do your job as a medical professional or gtfo. It took me twenty minutes and pretending to film the doctor while she was ignoring my explanation of what I'm limited too. I informed my job and now I have to come back on a different day because of a lazy, arrogant fool. This place is utterly disgusting. Come here if you like waiting for 6 hours, incompetent cleaning staff and children running around with parents no where to be seen as well as an unbalanced and completely unfair waiting system. I would rate negative stars if I could.

I've been going to this clinic for a few years and I don't really have a reason to stop going. I've never encountered any rude staff and I'm thankful that doctors are available when I'm in need. It's true that quite often you have to wait but I understand that sometimes people arrive after me that need to be seen more urgently, one day it might be me.

The front desk staff is lovely! They were so wonderful. Today, on Sunday afternoon, I saw a doctor for a walk in appointment. I explained to the front desk, the doctor, and the pharmacist that I am allergic to a specific medication. I always receive a surprised reaction from health care professionals, because it's not a very common allergy. I explained in detail the very severe reaction I had when I last used this drug. I was told I was being given a topical cream (that I have safely taken before) + an oral medication, and went home. I put on the cream, took one of the pills. (I have used both of these medications in the past) and received a call. Once I got off the call, I was reading through the medication information sheet that specifically says to not take this medication if you allergic to MEDICATION I AM ALLERGIC TO. At the pharmacy, I asked if either of these prescriptions have negative interactions with any medication that I am currently taking, and if there was any concern about taking these drugs with alcohol. I am usually able to advocate for myself quite well, I was able to clearly explain what the reason for my visit was, and tell everyone involved about my allergies, and this still happened. I would highly recommend avoiding this clinic - I have had positive experiences at the Four Rivers Walk In on Broadway, or Corydon Village Medical Centre. I hope that this will make people think twice before going to this clinic.

Went there because I thought I had a sinus infection. Doctor asked me if I have a history of sinus infections and I said no and they quickly replied "you have a cold, go take a COVID test" and left.

Collection of one of the worst Doctors I have ever seen or being treated by. Dr. Connor wasn't helpful at all as he supposed to. He kept on making me go back and forth for something very minor health matter. He is quick to tell me this and that before he even listen to why I went to vist him. I do not trust him at all and I did not get the health care service I deserve to get. Avoid Dr Connor by any means, he is waste of my time and energy. He told me to go back see him after 1 month and I waited for a month and went back and he told me again to go back after one month and I did and he told me to go back see him in a month again , all these time he did nothing other than talking nonsense nothing to do with my health related other than predictions about bxxxshxxt and he was telling me if I don't have infection I do not get treated as soon as possible, he said it's not urgent ? ? ? shame on you Connor

There was only 5 people here when I walked in. I’ve waited over 2 hours already. They must not have enough doctors on staff. Have to leave to pick my daughter up from school now. Complete waste of time.

This clinic is usually open on weekends and has availability. It’s great for kids with quick skin issues for antibiotic cream or pink eye. The doctors are good enough for quick antibiotics. They are so many people no one is nice or anything. They still have paper files.