Snap Photo Studio Kitchener

3.5/5 β˜… based on 8 reviews

Contact Snap Photo Studio Kitchener

Address :

3050 Kingsway Dr, Kitchener, ON N2C 2J7, Canada

Phone : πŸ“ž +988
Website : http://snapphotostudio.ca/
Categories :
City : C

3050 Kingsway Dr, Kitchener, ON N2C 2J7, Canada
A
Aeden aeden on Google

β˜… β˜… β˜… β˜… β˜…

Long wait time for photos even with an appointment. Photographer rushed us when taking photos. Took another customer after (most likely a walk-in) and had to wait long again to select our photos. Rushed us through selection of photos, didn't get enough time - didn't get our selections right. Took 3 weeks get our digitals and took 6 weeks to get our prints. They printed the wrong ones and didn't crop them as requested. Took long to respond to calls and emails. Extremely unprofessional and not good customer service. Had a bad experience.
C
Carol Chung on Google

β˜… β˜… β˜… β˜… β˜…

Our photographer and photos turned out great.. however, studio staff/editor lack professionalism. I waited half an hour after my appointment time to view my photos. She never sent me my digital photos until I followed up after a few weeks. It also took them another three weeks to inform me that the frames that I had selected was on back order. We shot the photos in October.. I won't be receiving my prints until after the new year.
C
Carrianne Hotson on Google

β˜… β˜… β˜… β˜… β˜…

We waited 30 mins to even see someone come out of the back of the studio and discovered while we were waiting that the other people in the waiting room had the same appointment time as us. when we finally got in for the photos the photographer did a poor job of arranging my children for the shots. I basically told the kids where and how to stand. The total time spent photographing the kids was 10 mins. We then waited another 10 minutes to find out that it would cost well over $600 for a few images. We were assured that it was worth the money because the photos would be edited. However, the only editing required was to remove the props that the photographer didn't move out the of way of the shot. I have never been more disappointed with a photography experience. Please don't waste your time on this business.
K
Kass S on Google

β˜… β˜… β˜… β˜… β˜…

I received a voucher to use here back in August. When I asked for a range of pricing they said it was very custom but I booked in for a family Christmas photo session anyways to receive the free print. The session went great, the photographer was amazing. Afterwards she sat with us and went through our photos to help us choose our favourites. The only thing I was disappointed with was their prices. They were far too expensive for our budget so we did not purchase any of our photos sadly, but it was still fun and we enjoyed our experience.
K
Katlyn M on Google

β˜… β˜… β˜… β˜… β˜…

I recently had a family photo session with my mom and siblings because of a discount coupon i won at The Hudsons Bay. The Photographer we had named Cindy was wonderful! She did a fun variety of shots, was friendly and professional. The photo session didn’t take long at all but at the same time we didn’t feel it was rushed. She made sure we all looked good with our poses before taking each shot and got us to adjust anything on us that was out of place ( which i really appreciated!) I found the price of the digital photos to be a bit pricy but Cindy did such a great job that it was worth it. If it wasn’t for the great photographer we had id probably wouldn’t have gotten the digital. If you do go to this studio id recommend Cindy ( or i think her full name is Casandra but goes by Cindy) She really made it a memorable experience. They’re lucky to have her as a part of their team, she clearly has a passion for her work and its refreshing to see Hope this review was helpful =)
E
Esther Burkhart on Google

β˜… β˜… β˜… β˜… β˜…

Photos are absolutely beautiful and we will treasure them. Our photographer was lovely and was amazing it posing us and keeping our 1 year old happy. The downside was that they refuse to provide any pricing/package information upfront. When I asked over the phone, she wouldn't even give me a ballpark and said "they work hard to fit with every budget". They won't even tell you anything until after photos are taken and you've picked out your favorites. Definitely high pressure sales tactics. When I told her our budget, she let us know we really couldn't get anything for that. The prices are expensive but probably comparable to most private photographers in the area. I think photography is just expensive in general -I know a lot goes into it so I understand. While many photographers don't include prices on their websites, wthey will certainly let you know what they charge in advance. Getting an entire family dressed, ready and out the door is a lot of work so it's definitely better to do it this way to not waste anyone's time. Overall, I probably will go elsewhere in the future as the lack of pricing communication and high pressure sales tactics are not a good fit for me. Really is unfortunate as we loved the photos!
B
Becky Martin on Google

β˜… β˜… β˜… β˜… β˜…

Extremely expensive, they will not go through the packages before the photo session. We went there for one family photo that was a gift for Christmas, but we wanted a few more of the family well we where there. She mainly took pictures of the baby but not the rest of the family. For two canvas prints, and one metal plate print, plus a digital copy cost over $600. If we would have known we would pick the package with a digital copy we would have got more photos taken with individual people in our session. Took over three weeks for our digital copy. That we did not get on disk. They only emailed it to us. And over a month for the prints. Extremely disappointing, they also could have edit them better. So we had to pay extra for additional prints, cost us over $700. We will never go to this place again.
P
Patty G on Google

β˜… β˜… β˜… β˜… β˜…

INCREDIBLE offsite group photo session with Cindy and her team! If I could give more stars I would!! Cindy came to the photo location of my choosing. We arrived earlier than planned and I was surprised to see Cindy and her assistant already there scoping out the place and planning photos. We are a family/group of 7 and Cindy was able to capture every shot we all wanted. She was so creative and quick to come up with unique and touching poses and always paid close attention to detail when anyone wasn’t smiling, our wardrobes/hair needed adjustment, etc. She went out of her way to capture photos we all loved, we wanted all of them!!! I can’t thank you enough Cindy for all of the touching moments that will last a lifetime!! You won’t be disappointed with Snap Photo Studio!!

Write some of your reviews for the company Snap Photo Studio Kitchener

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *