Sleep Country Canada

3.9/5 β˜… based on 8 reviews

Contact Sleep Country Canada

Address :

745 Danforth Ave, Toronto, ON M4J 1L4, Canada

Phone : πŸ“ž +9
Website : https://www.sleepcountry.ca/
Categories :
City : J

745 Danforth Ave, Toronto, ON M4J 1L4, Canada
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Marie M on Google

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If you want to deal with a dishonest salesman who is desperate to make a commission and a company that has zero compassion for the sick and elderly; then you should shop here. Dishonest salesman and terrible for service from delivery. Refath, one of the salesmen, lied twice to me to make a sale. First, he showed me a different mattress than the one that was actually delivered. I was shown a pillow-top mattress and told that my 80 year-old mother would be getting it. Upon delivery, she received a very firm mattress with no pillow top. Secondly, he told me that I could get my 80 year old mother's old mattress removed by their removal service upon delivery of her new bed. I asked for a bag to cover her old mattress with because it was old and worn. He said that it didn't matter if it was dirty, they will take it anyway. Then when the delivery men arrive they take a picture of her old bed and refuse to take it away. I told Refath and he changes his story by lying and claims that we never discussed the condition of her old mattress. The Brick provided her with much better service the last time we replaced one of her old beds. They just gave us a bag to cover it with and took it away while wearing rubber gloves. Refath and this company have no compassion for an 80 year old and Refath is dishonest.
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Cameron Rowlands on Google

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Ameen helped me out quite a bit, he was very knowledgeable, patient and dealt with a few people at the same time fairly impressively. I make no comment on Sleep Country in general, but my experience here was exceptional, all because of the great customer service representative, Ameen.
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Lynn Bullen on Google

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We purchased a mattress from Rifath several days ago and we were very pleased with the service. Rifath is very knowledgeable and helped us pick out a matrress within a very short period of time. Rifath is a great sales person, very personable. The delivery process was great. We received a call a couple of days before the delivery to confirm the details of the purchase and delivery address. The delivery came on time and the guys that delivered were very courteous. Would recommend this store.
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Spirako on Google

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Well i received a great mattress from Sleep Country and on time. The delivery driver asked that i pay for the mattress in full before they unload it from the truck. Had i known they would have been so reckless with their delivery i wouldnt have paid them the full deposit. The one guy dragged my mattress up the stairs like it was a piece of trash. Then instead of going over the balcony rail to get it over to the other side, they bent the mattress to swing it around the stairwell. No respect for personal property. Not sure if they are paid on piecework or what the deal is, but have some appreciation and care for peoples purchases! Terrible delivery drivers
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Rudy in Toronto on Google

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I was at the Danforth store twice in the past few months. Rifath assisted me both times and was extremely knowledgeable and helpful. He was able to recommend a suitable bed for my elderly mother and a new mattress for my partner and me. Excellent customer service. All the deliveries worked out perfectly and everyone is happy with their beds. Thank you, Rifath and Sleep Country!
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Dan Theman on Google

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The 100 night sleep guarantee is a very good feature, since the mattresses in store tend to be significantly less firm than when it is delivered. There is a tendency for the salespeople to direct you towards the more expensive beds, instead of asking for a price range up front. The service is quite friendly otherwise.
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Carmen Lam on Google

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Had a great experience at Sleep Country. We bought a mattress, headboard and a bed frame for our daughter. Alex was very patient and called around to different stores to get us the headboard that we wanted. Both Alex and Kevin are such nice guys! Glad to have a location near us and proud to be shopping local for big purchases.
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Mallory Wedge on Google

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My first time buying a new bed, I didn't know what to expect. Rifath was amazing, super knowledgeable and warm. With his expertise, he was able to smoothly guide me through the process and he has a knack of finding exactly what you need. He was able to recommend the perfect mattress for me (which happened to be the first mattress I tried, even though I did try a few more) and I will definitely be coming back! Thank you for making this a great experience for me

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