Shoppers Drug Mart

3.2/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

200 Broadway A1, Tillsonburg, ON N4G 5A7, Canada

Phone : πŸ“ž +98
Website : https://stores.shoppersdrugmart.ca/en/store/1176/
Categories :
City : G

200 Broadway A1, Tillsonburg, ON N4G 5A7, Canada
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Frank Klenk on Google

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I tried to return an unopened bottle of Advil today. This was my 3rd attempt to return it. The other attempts I was told things can't be returned just yet due to Covid, I was told to come back again once things settle down. I understand that. Today I was told there is a time limit to return and I am too late. Wouldn't it have been nice if someone told me that earlier? I walked out. A long time customer being treated very poorly. How is the investigation coming along?
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Meghan Koekoek on Google

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The girls in the makeup/hair section are always so amazing! I was recommended by a friend to buy hair/makeup products at Walmart in Tillsonburg as they're cheaper, however I will continue to go there as the girls in that section are always so nice and helpful! Answer all my questions, and provide fantasic answers and recommendations.
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J Lavel on Google

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The lady that works cash in pharmacy always busy. Never any help. I watched her page several times for help to no avail! She is an exceptional lady, always courteous, smiling. This place is always busy and she works her hind end off!! Where is all the help??? On this day, 3 pharmacists and a handful of other workers in the background! And always a line up when waiting for prescriptions!
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Joanne Robinson on Google

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Picked up my prescription today for prolia which is a calcium shot that I get twice a year. When I go it I took it to the doctor's office and when they nurse opened it (carefully, I watched) she noticed that although it is preloaded, the needle at the end was crocked. She did not like the look of it and so I took it back to the pharmacy and gave it back to one of the pharmacists. He took it and walked away and came back to tell me it looked fine to him. Two nurses looked at it in the doctor's office and noticed it was crocked and so did I. I told him I needed it replaced. He said he would have to call the doctor's office and it would take awhile. I said I wanted to get that shot today and could he hurry. He went away and another pharmacist came over and said "do you know this is a $400 dollar shot". I told her I didn't care because it is faulty. She went away again and finally came back and reminded me again how much it was and then reluctantly gave me a new one. I was made to feel like a criminal.... I did not appreciate the tone of both pharmacists and the accusatory way that they dealt with it..... I will not be using this pharmacy in the future. I usually go to Zehr's pharmacy and they are always very, very repectful. Shame on you Shoppers. I will tell anyone who listens not to go to you.
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rick wood on Google

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Always a good experience for me with each visit. Staff is very friendly and knowledgeable.
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Tom Robinson on Google

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Visited the store Dec 23rd, looking for particular stocking stuffers for my wife's stocking . Approached the cosmetic dept for help and was greeted with a big smile by an employee named Emma.. wow this employee was fantastic, super friendly, very helpful and a complete pleasure to deal with. Shoppers Drug Mart....you have a keeper there...
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Pierre Wery on Google

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These people are totally under rated. They are friendly, helpful and listen to your concerns as well as explain all medications to you. All great staff. Thank you.
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Morgan Taylor on Google

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Some of the ladies here are SO rude! Every time I go to get my prescription filled it is minimum a 45 minute wait. Today I went and the lady was implying I was a liar. I had to tell her about 6 times that my prescription is covered. She says no it is not. I’ve been on it for 5 years and never had to pay as I am under 25 so I am pretty sure I know. She then proceededs to print a sheet off that shows that I β€œpaid” last month in which I did not. We were both getting frustrated going back and forth so she finally goes and gets another lady who explained that yes it is covered but they just decided to switch me to a non-generic brand since the generic brand had been on back order. No one decides to tell me this and just switches my prescription without my consent! They finally just give me the generic stuff and of course I had to wait 30 minutes for it to be filled. Very unprofessional and left frustrated due to the service of the first lady insinuating I was a liar. Avoid at all costs.

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