Shoppers Drug Mart

2.8/5 β˜… based on 8 reviews

Contact Shoppers Drug Mart

Address :

7538 120 St, Surrey, BC V3W 3N1, Canada

Phone : πŸ“ž +988
Website : https://stores.shoppersdrugmart.ca/en/store/2235/
Categories :
City : W

7538 120 St, Surrey, BC V3W 3N1, Canada
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Ravneet Gill on Google

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Manmeet bhinder, the girl on cosmetics side was so rude as she was not even replying properly and her arrogance was visible in her actions . She had no customer service skills. She needs to change her attitude towards customers.
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ANITA Ram on Google

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Cosmetics girl is really nice ! The pharmacy though really bad service doesn’t answer the phone I called 5 to 8 times in the past two weeks just to tell them when I was gonna get my prescription really bad service the girl was rude when she finally answered so please do not go here for your pharmacy needs to go to another shoppers hundred percent bad service for the shop for the pharmacy team! Will not be coming back here really really really bad service you might wanna tell your employees to answer the phone a little bit politely because the girl the pharmacy department was really rude. Not happy at all don’t go to The pharmacy here.
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dimple thakur on Google

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Horrible pharmacy and the guy by name thilak who works there is so rude and unprofessional. Everything he says is full of arrogance and makes you feel like he is doing a favor to you. I am pregnant and in spite of that he was arrogant and rude and did not want to help at all. Disappointed !!!
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Mary on Google

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The lady that answered my phone call at pharmacy is so rude. She sounded angrily and impatient for just one simple inquiry. Now i now why people giving bad reviews about the pharmacy.
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Manpreet Gill on Google

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Worst service ever. Cosmetic cashier was too busy to ring me out as she was β€œdoing online order and will take another five minutes”. Their manager, a Chinese middle aged man, was the worst who was at main checkout. I will never be going to this specific location ever in my life.
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vikashni nandni on Google

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I have been calling the pharmacy since 2pm today on behalf of my mom. She needs a rx refill and the Dr has already written rx for the full year.Everytime I called, I could hear someone just pick up the phone and hang up rightaway. The fifth time that I called, someone actually picked up and quickly said that she is putting me on hold.Its been 35minutes already and I am still on hold. The customer service is unacceptable. Three months ago I went through a similar situation when they said that the rx would be ready by next day but when I got there just before closing,they didnt have the rx ready. After today's incident of someone handing up on me so many times,I am actually going to take my business elsewhere. Pharmasave and london drugs have way better service than this shoppers drug mart.
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Sankalp Thakur on Google

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My wife is 8 months pregnant and we dropped the prescription on Saturday were told to receive a call back which never came. We called ourselves and the pharmacist by name Thilak was extremely rude and highly unprofessional. We called before coming and they said you can come any time and take it. When we went he said i am busy doing covid shots and i can not do it. He was so rude and full of arrogance. I am not sure where we can complain about him but i felt so frustrated how people misuse their position especially being in health care. Just working to earn money no sympathy and empathy left. She being 8 months pregnant had to wait and finally hear no from him and take his attitude without any reason. Horrible horrible experience.
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S Home on Google

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Went to drop off COVID Home test kit and the pharmacist was busy working away. He saw me but did not acknowledge me. Even a slight acknowledgement to say hey I see you just give me one sec to finish off what I have to do here but no I had to go get his attention before he grudgingly said I had to fill out a form and then proceeded to further drag his feet to come out to the front. This guy is the absolute worst in customer service. I'm sure there are better pharmacy options out there for proper care.

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