Shoppers Drug Mart

Name: Shoppers Drug Mart
Address: Arthur St W 572 W, Thunder Bay, ON P7E 5R7, Canada, E, Canada

3.1/5 ★ based on 8 reviews

About Shoppers Drug Mart

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Contact Shoppers Drug Mart

Address :	Arthur St W 572 W, Thunder Bay, ON P7E 5R7, Canada
Phone :	📞 +877797
Website :	https://stores.shoppersdrugmart.ca/en/store/1312/
Categories :	Beauty supply store , Pharmacy , Cosmetics store , Medical supply store , Photo lab ,
City :	E

Arthur St W 572 W, Thunder Bay, ON P7E 5R7, Canada

Best Pharmacy in Canada

K	KittyKins57 on Google ★ ★ ★ ★ ★ I was very disappointed in my experience in this store today. There was a long line up at the 'till and instead of calling for back-up or directing people to cosmetics, she told that only people with cash could come through her 'till and anyone with debit HAD to use the machines. At that point I went to cosmetics and the debit worked absolutely fine. Customers shouldn't be forced to use the self-check out if they don't want to.
B	Bru Ka on Google ★ ★ ★ ★ ★ My son got his first COVID shot here by appointment. It was fine. Came here for his follow up second shot but now it’s walk-in only and it’s very disorganized.
c	carey blake on Google ★ ★ ★ ★ ★ The pharmaceutical technician "ramond" or how ever his name is spelled and pronounced with his family in another country, will change dates on your medicine regardless of a doctor's orders, and when u complain the head boss Ed. He will ignore your complaints and then the pharmacist "ramone or raymond" what ever it is will tell u to go to a different pharmacy. He violates his job protocol and his pharmacy conduct of i wanted to? I could report him to the college of pharmaceutical and have him removed. But because I am a Christian man I forgave him and moved on else where. But pelple have the right to know what they are up against their. Now the general manager sebastian, is one amazing guy. You will get great service from him.
S	Shelby's Shitzu on Google ★ ★ ★ ★ ★ Not overly quick when contacting your physician for refills of any kind. Most of the pharm techs that answer the phone are nice and respective but there are a couple people that can be snooty and short with you. I understand people have bad days but you are customer service.
S	S Lindsay-Williams on Google ★ ★ ★ ★ ★ Mail cashier Jackie, was so rude to me just because i didnt want to do things her way. That she slammed the debit machine on the table and then when i said wow love the attitude, she said im not the one who gave it first. mind you there was no attitude from me i asked for a supervisor and she said she was, i asked for a store manager she said there wasnt any. When i spoke to the store manager she tried to defend the employee, and kept cutting me off. All i got was "oh ill talk to her, im sorry you feel that way" no sincere apology, nothing. Im so sick and tired of thunder bay Shoppers drugmart being racist and rude towards customers based off the color of their skin. Why does she feel its okay to give attitude by slamming the debit machine on the desk. Absolutely ridiculous.
A	Ashley Wesselius on Google ★ ★ ★ ★ ★ Went to this store to use coupons and said they don't take them unless they have a PIN. I don't have to say anything about the rudeness or attitude we received from cashier and what we were told by an unprofessional manager as this store seems to have nothing bad reviews about their disregarding unproffessionalism towards customers. I contacted the SC & Johnson and told them about this incident and will forward to quality control department to look into further. We went to another Shoppers Drug Mart who were more than happy to take our coupons with a smile! How about that! Not like anything we received when visiting this location. FYI: Not all coupons have PINS on them, the coupon simply stated bring to store to redeem.
D	Donna Strauss on Google ★ ★ ★ ★ ★ I am very disappointed with how unorganized The pharmacy team seems to be. My daughter Called in a prescription, was told to pick it up the next day when I went to get it they said they had no record of her calling. Next time I went to pick up a prescription faxed by her doctor they said they did not receive the fax but found it later. The third time went to pick up a prescription they told me they do not mix it until I’m in the store. They said it would be an hour. We have a newborn baby waiting in the car. I think the owner needs to take some responsibility and figure out the glitches in how they practice. I deal with shoppers drug Mart in my city and never have I seen such disorganization.
F	Frank Longbeard on Google ★ ★ ★ ★ ★ I am only giving this place 2 stars because the store staff are good but the pharmacy needs to get better organized. My family moved our RX's here because it was closer than Walmart. Prescriptions seem to never be filled when they are supposed to be. We were told that they don't fill them until you are in store even if you phone or use the app to pre-order. My daughter ran out of diabetic meds waiting for them to get things figured out. Would not suggest this pharmacy with our experiences. Have considered taking our RX's back to Walmart. At least the will fill them when you phone and the dispensing is less which makes up for gas.