Shell
2.9/5
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based on 8 reviews
Contact Shell
| Address : | 1731 Capilano Rd, North Vancouver, BC V7P 3B5, Canada |
| Phone : | π +9887 |
| Website : | https://find.shell.com/ca/fuel/10053082-capilano-rd-curling |
| Categories : | |
| City : | P |
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Gary S. on Google
β β β β β My #1 Favorite Shell Gas Station! 80% of my Airmiles points were earned here! :-) ( Even the washroom is available untill 10pm everyday, and since this is North Van, No key required! :-) )
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Gregoz Gawronski on Google
β β β β β I will never go back here again. I presented a 5 cent off coupon, when I got home I realised it has never been adjusted and I paid the full amount (my fault, I should have checked, most likely the person behind the counter pocketed the difference) When I complained to Shell Canada no one even bothered to reply to my complaint.
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Sully McSullivan on Google
β β β β β Where to begin? Letβs start with the keypad on pump #2: It and others were mounted so high you had to be 6β tall to see and use it clearly, the βcorrectionβ button didnβt work, the βcancelβ button didnβt work and in the end my credit card got spit out with a βchip errorβ. And I'm actually kind of happy it did cause the terminal itself looked shady AF and Iβm 99% sure my credit card info woulda been jacked.
So this forced me to actually go into the station to pre-pay. When I got out and went to start pumping the gas, the trigger and nozzle assembly was missing actual parts and pieces, so much so that I was half expecting my hand to be covered in gasβ¦ so obviously a safety issue. While delivering the gas, the pump itself sounded like it was from the 1940βs and Iβll just assume I didn't get the litres that were displayed on the meter.
I normally go to the Shell on Marine Drive and Pemberton and I've had never had any issues there whatsoever⦠this location was the total opposite. I would have assumed a large player like Shell had some minimum standards across locations in an upscale urban area like this.
The only reason I gave this place even a single star was cause the employee inside was great and the store portion looked really clean and organized. (I was there at around 6 pm on Jan 25th, 2017)
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Zachary Martyn on Google
β β β β β Went here last weekend, the employee barely spoke English and became belligerent, came out from behind the counter and shouted in my friends ear. I don't care where you're from that's rude not to mention disregard for social distancing.
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Richard P on Google
β β β β β Absolutely awful customer service. Didn't have mask needed to pay cash. Waited for attendant to come out, apologized for inconvenience. Asked if I could have mask or take cash out window.. attendant said sorry turned his back went inside went to the back room.
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Jason J on Google
β β β β β I came to exchange a product that was about to expire in a couple days. An old, hearing-impaired man named Farhangh suddenly yelled at me that itβs still fresh and not expired. He spent the next 10 min yelling at me and even yelled do not come here again! I see several complaints below about this rude employee, I think he should be fired.
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ΠΠ»Π΅ΠΊΡΠ΅ΠΉ ΠΡΠ»Π΅Π½ΠΊΠΎ on Google
β β β β β Came there to fuel my car at 11:30 pm on Saturday. On the website and Google it says that it's open until midnight. In reality it was already closed. Decided to go to their location near Ambleside Park. Same story even if it says online that it should be open 24/7. If you guys change your operation hours, you should make sure that it is changed on your website as well. I had just enough gas to get back home. Still don't know how I should get to work tomorrow. Such a disrespect to your clients.
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Lawrence Mitchell on Google
β β β β β Iβd like to commend the attendant, Hosse, at your Capilano service station for reaching out to me
Immediately about my credit cards which I left at one of the pumps. He was very polite and professional
Thank you,
Lawrence Mitchell
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