Scotiabank

2.6/5 β˜… based on 8 reviews

Contact Scotiabank

Address :

5075 Yonge St, North York, ON M2N 6C6, Canada

Phone : πŸ“ž +97
Website : https://maps.scotiabank.com/locator
Categories :
City : N

5075 Yonge St, North York, ON M2N 6C6, Canada
R
Reyhane Ram on Google

β˜… β˜… β˜… β˜… β˜…

Excellent customer service! I received amazing service from Sharareh and Sahar. They are very helpful, knowledgeable, and professional. I will be back again for such a great service.
J
Jeremy Wong on Google

β˜… β˜… β˜… β˜… β˜…

their branch ATM ate my card, obviously created a huge inconvenience for me. No warning sign on the atm or anything. complete apathy from staff. Could not retrieve card as they thew it out
d
donya salehi on Google

β˜… β˜… β˜… β˜… β˜…

I had an appointment today with Samar Nazari. She is the only professional, knowledgeable and amazing advisor that I have had so far at the Scotiabank.
I
Ivan on Google

β˜… β˜… β˜… β˜… β˜…

I like Scotiabank overall with 8 years of great experience, but this particular branch at Yonge/Hillcrest is something. I call it "always NO branch". I really never received that many "no"-answers as I did there in a few months. 1)Configure a recurring payment? Of course no, open an app and do it yourself 2)Wanna see an adviser earlier due to urgency? Surely no. 3)You came to create a corporation with a foreign director? Mr. Poya Rad will surely tell you no and politely explain to you that even if Tesla comes to open a corporate account at Scotia, Mr. Elon Musk will still be required to go to Service Ontario to make a domestic photo id in order for Scotia to be able to create a profile for Mr Musk. Otherwise won't work. Maybe branches north of Sheppard don't have same client care standards as Toronto downtown, but I will definitely try to avoid this branch due to risk of failing even a simple procedure with a hard "no" as a reply to me.
A
Aaron Levonte on Google

β˜… β˜… β˜… β˜… β˜…

It baffles me AMIR is still working for Scotia Bank. Every time I've had the "pleasure" of dealing with him, he comes across as generally untrustworthy and slow on the mental draw. Numerous times I've witnessed him pawn his work off on younger and new employees. He lacks common sense and basic respect (unless you have alot of money in your account!) The other employees such as the managers and young women have been the saving grace of this branch. They are always cordial, respectful and empathetic. Mr. Amir could learn a thing or two from his peers.
R
Reza Beheshti on Google

β˜… β˜… β˜… β˜… β˜…

I refered to one of the advisors by a friend, so I expected to recieve a good service. I am new in countery so obviously I did not know that much, but I did not get good discripation. The resean that I chose scotia was their offer for new client. I tried my best to do things in a way to be eligiable for the welcome gift. After while I notice my autopayment shows as purchase, I contact the advisor he never answer his phone and the message box always was full, I contact the call center, they said it should not be any problem, after several calls, one of them told me you should put it on your account not debit card!!!. I visit the branch, the adviser said you should know that?? And most crazy thing, he said find a job, you will earn more!!? He said however wait maybe later we can fix it, now after 6 months and several unanswered email and never answering his phone, he said you are not eligible!!
E
ELEN H on Google

β˜… β˜… β˜… β˜… β˜…

Very rude employee with zero competence. The Manager Mr. Carlos has never has customers services course in his whole life, rude and unprofessional. Throughout my time there I had so many losses due tonployee incompetence and mistakes. This is not only my experience but so many other people I know. I highly recommend you to change this bank as today was my last straw with them. The mortgage employee Yagi gave me appointment and then didn't come just tell me that it was tomorrow, however ,I had a written confirmation it is today, once presented with it she changed her narrative saying it's wrong place . After all that Carlos wants me to trust this person to arrange another meeting with her. What??? Really??? How could I trust her with my business???? I can never trust this bank, taking my business out.
B
Bowen Hou on Google

β˜… β˜… β˜… β˜… β˜…

Had a a poor experience with Scotiabank as an organization turn into a terrible experience at the branch level as well - poor customer service and understanding of their own promotions, offers, etc. I received no help from their customer service line and was forced to go into their branch. Little did I know how unhelpful this would be but after reading some of these reviews I understand a bit better that this is not uncommon with this branch. I explained my situation with a teller and expressly mentioned that I spoke to someone on their customer service line who was unhelpful. The only thing I was told was that their help line was the only source that would be able to help me. Useless. Update: Received a call from Maggie at this branch who helped me settle this. While it did not make up for the branch experience, I appreciate the follow through.

Write some of your reviews for the company Scotiabank

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *