Scotiabank

2.3/5 β˜… based on 8 reviews

Contact Scotiabank

Address :

6304 90 Ave NW, Edmonton, AB T6B 0P2, Canada

Phone : πŸ“ž +78878
Website : https://maps.scotiabank.com/locator
Categories :
City : B

6304 90 Ave NW, Edmonton, AB T6B 0P2, Canada
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Jacqueline A. Lacroix on Google

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This is 2020 and your banks are closed everyday at 3pm!!?? How is anyone supposed to get to the bank during work hours? And yes, some of us are still working during the covid pandemic. Get with it Scotia Bank and get some more flexible hours for those of us who need it...or wait...maybe I'll just change to another bank instead.
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hannah walker on Google

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Had a very negative experience with Jean the financial advisor. Do not go to him if you are looking for a genuine, helpful experience. After requesting someone different I had a much more positive experience. 2 weeks of wasted time and multiple unnecessary visits to the bank during a pandemic.
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Angela Martins on Google

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Been with Scotiabank for 40 years. One mistake I made depositing my check to the wrong account and Laura and the manager from Ottewell branch made me feel like a criminal, with MY own money. I need to just close all my accounts and go elsewhere. 40 years, this place is turning into a big joke by these two.
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Brett on Google

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Never had a bad experience here. I’m always greeted with a smile and never had difficulty getting what I need done in a timely manner. It is also in a convenient location with lots of parking.
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Lhyn Precilla on Google

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Very good and quick service from all staff. Lisa provided excellent service and she is the best advisor. She is the one who helped me earlier and respond me right away. Thank you very much for all your help. I really appreciate your help.
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Shauna kay Stewart on Google

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Today April 4,2022 I went toΒ  this branch to pick up a debit card. Mckenzie was working at the front desk who took my ID then after several minutes gave back the ID . She then left the front desk took awhile. Then got back and asked why was I opening the account. A question I did not answer as that was a irrelevant question . At that point i decided to start recording. the customer experience lead Shafiya Hanif walked to the desk then without any justify reasons advising Mckenzie to close the account. Shafiya Hanif then realized I was recording. She then had a problem that I was recording and decided to call the cops. She also advised Mckenzie to block the account so I'm unable to open any future accounts. Mckenzie realized I was recording while looking at the computer. she minimize the screen then moved the computer and the chair. then continued to type her misleading notes. The cops arrived they were very nice and understanding. However there was nothing much they could have done regarding this ordeal. PLEASE STAY AWAY FROM THIS BRANCH.
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Rajvir Sahans on Google

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I went to go see Mike Yeung for some personal banking, he was very friendly and helpful. He went above and beyond with his service. I will definitely recommend him and come back to him to apply for my mortgage. Huge thank you Mike
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Kellen Westman on Google

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Very difficult to get time with an advisor. I emailed the last advisor I spoke to in 2020 but they've changed roles and forwarded my request to another person. After waiting a week with no response, I emailed to check-in and that person turns out to be on vacation for the next 6 weeks. When I emailed the alternative contact in their out of office response, the email was returned undeliverable. I then booked a phone-appointment using the online tool 4 days ago, and now that advisor no-showed the appointment (I did not receive a call). I am now on hold with the branch customer service to see if we can sort it out, and the computer voice just told me it's a 20 minute wait. Why is this so hard?

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