Sapphire Accounting - Edmonton

Name: Sapphire Accounting - Edmonton
Address: 9637 41 Ave NW #200, Edmonton, AB T6E 5X7, Canada, E, 6, Canada

4.2/5 ★ based on 8 reviews

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Contact Sapphire Accounting

Address :	9637 41 Ave NW #200, Edmonton, AB T6E 5X7, Canada
Phone :	📞 +78999
Postal code :	6
Website :	https://sapphireaccounting.ca/
Categories :	Accountant ,
City :	E

9637 41 Ave NW #200, Edmonton, AB T6E 5X7, Canada

Best Accountant in Canada

C	Chris Heber on Google ★ ★ ★ ★ ★ Went to Sapphire to do my refiling last year as I was eligible for some additional refund. Due to some back and forth with the CRA things stalled out and it seemed like my personal tax specialist at Sapphire didn’t really seem too concerned or invested in helping me. I ended up calling the CRA directly and they had closed my file so I had to reopen it and I ended up sending them the documents they needed directly and received my refund in less than a week. This is what I paid Sapphire to do and they couldn’t even be bothered to call the CRA and see what was going on. Was really not happy with the level of service or diligence from Sapphire after paying them $250+ in fees. Will be going to a CPA this year to have things done a bit more diligently.
V	Vitaly Motuz on Google ★ ★ ★ ★ ★ Sapphire accounting filed my taxes and I couldn't have been happier with the job that they have done. They took care of all my receipts, bank statements and expenses and e-filed the tax return. The staff were super friendly and helpful. I would recommend them to anyone looking to get their taxes done fast and at an affordable rate.
f	fayez shahid on Google ★ ★ ★ ★ ★ My experience with Zain and Dianne has been amazing. I have been dealing with Sapphire Accounting for sometime for my corporate and personal taxes and I would definitely come back every year. Great service, highly professional and excellent prices. I would highly recommend this firm for anyone to get their taxes done in a timely manner.
Y	Yusuf Seager on Google ★ ★ ★ ★ ★ My wife and I have been using Saphire Accounting for over four years. We wanted them to be our family accounting firm. We hired them to help us plan for the future to maximize our returns from year to year. Despite being loyal customers year after year, they have failed to help us plan, interface with CRA, and have flat out not been able to resolve a simple matter over the period of 2-3 years now. I just got blind sided by an another $1300 payment that I was told was taken care of twice now. Despite them dropping the ball again they want me to pay them $90 an hour to clean up their bad accounting. The receptionist was rude insisting I pay for shipping documents I already had. When I try to plan with them for the future to maximize my return for next year there is crickets on the other end. If you're looking for an accounting firm that values your business, doesn't make major mistakes, to help you plan for the future, to resolve CRA issues, or just feel like they're on your side this is not the place to go. Go somewhere else save your self 4 years. I wish I would have. Just to be honest and fair Diane was okay, but she retired. So run...
W	Windy Turner on Google ★ ★ ★ ★ ★ They made a clerical error in regards to my address on my tax forms & not only did I verbally communicate to them about correcting the error I reminded them through correspondence upon paying my invoice to make sure the information was correct prior to filing my taxes & they did not correct their mistake. Which has caused a delay & has been a huge inconvenience to correct with the CRA. I do not recommend them in any capacity as it is clear they cannot follow direction.
L	Laura Foulds on Google ★ ★ ★ ★ ★ I’m so happy with this company! They always file everything promptly and their prices are extremely reasonable. 5 stars!
G	Guy Landry on Google ★ ★ ★ ★ ★ I have been going to sapphire for the last 4years i was more than satisfied with them this year better than ever you can have your tax done without leaving the house and.
D	Donna on Google ★ ★ ★ ★ ★ Would advise going elsewhere. While I have no real complaint about the returns themselves (were done on time and properly, as far as Revenue Canada was concerned), my returns were simple personal returns. My issues stem from the attitude of a few front line contact people over five years (in person and via email), AND, most concerning, from the so-called CEO, Andrea. Attitude lacking in social graces (she actually called me a liar without actually calling me a liar), does not make for the kind of confidence one expects from any business one trusts with their personal information. This particular situation arose when I found a local tax accountant (I had moved from Edmonton in 2019) primarily due to their move to "app" based processes. I don't 'do' apps. They have lost a few clients, apparently, due to this new process. While requesting the return of any hand-delivered documents for my files, I was told, by Andrea, that it was doubtful any document (s) had been hand-delivered (the 'liar' scenario mentioned above). Really? I had actually driven, from my new home an hour out of Edmonton, in 2020, to deliver my 2019 T4s. My brother, (who lives in Edmonton), tried to deliver my T4s for the 2021 tax year, but was turned away! Was told app delivery only. Imagine! If they are losing customers, and are wondering why, perhaps reading the negative reviews will help them understand..!