Safa Medical & Walk-In Clinic & Pharmacy

I visited this facility with my family. It was a great experience and they have all the services at one spot. The doctor was very friendly and knowledgeable. He took time to listen to my problem and gave me recommendations as well as the prescription. I will definitely make this doctor my family doctor because my current doctor is very far from my home. I recommend this clinic to everyone

I received two of my covid shots here. Never a line up, and friendly staff.

Can’t believe I had such a terrible experience! I took my 8 years-old daughter to visited this clinic and pharmacy last week, after diagnostic and exam, doctor Safa gave my daughter a prescription for her coughing, he recommended me to get the med in his pharmacy. I ended up bought 2 bottles of antibiotic and 2 different kinds of puffing even tho i dont know why my daughter would need all 2 of them. the very next day, i found out one of the med that he gave me is not recommended for children under 16 years-old. I went back to talk to the clinic. they didn't even apology for their mistake and refused to refund the money. So be careful and stay away from that clinic and pharmacy.

I JUST HAD ONE OF THE MOST HUMILIATING EXPERIENCES AT THIS DOCTOR'S OFFICE. (Dr. Akber Shah @ Safa Medical Clinic, 16 Main Street North.) To begin, I called the office twice before going in even though they are a walk-in clinic. First call; no answer, I waited some time & called again. A man with a very thick Indian accent answered the phone. I asked if he was accepting walk-ins, he asked me what my reasoning for visiting was. I told him & his reply verbatim was: "oh that's it? Ok come in we are not busy". My reply was : "okay I'll be there in 5 minutes" ( I live very close and was headingin that direction. ) Upon my punctual arrival the receptionist was not very receptive of my presence. She did not look my direction for at least 3 minutes.... it was awkward. However, it was not a huge issue (though, it is perfectly possible to greet someone & let them know you'll be with them momentary). Also note, this was not the person I spoke with on the phone. Once she looked over, she asked my reasoning for the visitation (I responded). Then she got up to speak with WHO SHE SAID WAS THE DOCTOR; which was an Indian man with a very thick accent. They were at the fridge behind reception which was in direct eyesight and hearing distance from where I was standing. He looked up at me for a moment and then said : "nope. I will not see walk-ins , I am too busy" . If memory serves correct. Which I am 99% positive it does, that was the man I had spoken with on then phone. Also there weren't any other men working at the doctors office. She walked back over and told me the doctor isn't seeing new patients due to COVID...... that's not what the doctor said moments before. Also, that was not the response I received over the phone. The fact that the clinic was open to walk-ins and not busy when I spoke woth the doctor over the phone. Plus, the look down he gave me before he denied me medical care is utterly disturbing and massively unprofessional (among many other things). Despite my family name , make no mistake. I am a black woman, and I was seeking medical attention. In an environment where I couldn't not be racially identified I was welcomed.. Then denied in such a manner upon my arrival is disgusting.

Dr. Shah is great at explaining what's going on and always orders tests even if there is a small chance of it being something more serious. The pharmacist is the nicest man I've ever met :)

I had a bad ear infection with yellow pus coming out. It hurt to touch it and the doctor aggressively pulls my ear after I say this and looks inside with a flashlight, then he proceeded to tell me how nothing is wrong and even draws a picture for me with a pen and paper explaining how nothing is wrong. Worst experience I have ever had with healthcare. I went to a different clinic after this where the doctor gave me antibiotic medicine for the ear infection.

Honestly if you call yourself a clinic and allow people to book appointments for COVID vaccines, then you might as well never get vaccinated. I understand that the booster shots are very hard to get right now because of shortages and the government's time management, but this clinic CHOSE not to take the 3 minutes out of their day to call and let me know that they didn't receive their vaccine shipment. I drove 40 minutes, spent money on the 407 in order to get there and all they say to me is 'oh no shipment. Next appointment January 6. This is unprofessional, rude, inconsiderate, and lazy.

Service is prompt, efficient and accommodating. The doctor was a very good listener and he was able to ask the right questions, it’s one stop shop where you can get your medicines as well I highly recommend this clinic for their hospitality and efficiency