Saberi Clinic

1.7/5 โ˜… based on 8 reviews

Contact Saberi Clinic

Address :

4980 Kingsway #701, Burnaby, BC V5H 4K7, Canada

Phone : ๐Ÿ“ž +88
Website : http://sabericlinic.ca/
Categories :
City : H

4980 Kingsway #701, Burnaby, BC V5H 4K7, Canada
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Ry Na on Google

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Super disappointed. I was on a 6 month wait and I finally got an appointment. Itโ€™s still almost a week to my appointment but then they called saying they canceled my appointment because I didnโ€™t confirm with them. They said I got a call from them but didnโ€™t confirm on time. All I got was an automated call in my voicemail and just as I was going to call a day later to confirm they already gone ahead and canceled my appointment. Now they are re-scheduling me a few months laterโ€ฆ
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Emily Yung on Google

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No doctor should ever refer their patients to this clinic. The office is impossible to reach and does not follow up on appointments. Their staff is very unavailable and not helpful
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Mara A on Google

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Please do something about the phone lines. I cannot get through and had some pertinent questions. Or consider an alternative method of communication.
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chris Ian on Google

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Excellent Customer Service. Very helpful staffs. Professional and knowledgeable. Great Medical office, wonderful and warm experience. Even though this clinic has busy phone lines but receptionist support and navigate the care of people. Highly recommend !!!
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Tamara Benson on Google

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This place is a SCAM. My husband and I keep getting calls to confirm a bogus appointment neither of us made. When I asked my husband to call back, they wanted him to confirm his ID with his SIN. These people need to get a life and stop messing with others'
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Pari on Google

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Unhelpful and unprofessional reception. The lady kept talking to someone else while being on call with me. And without listening to me properly, she was answering me - very frustrating.
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Adi Chiru on Google

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Waste of time. I met Dr. Alan Yau in person after months of waiting just to go through a number of questions, a very simple (seemed almost fake) physical exam and then be told that I cannot have a colonoscopy. There is no need for one because my family history of colon cancer and the rules in Canada says that I should not be worried. Apparently this colon cancer is well aware of the country in which I live and in Canada it chooses to be less threatening, allowing us, Canadians a few more years. Dr. Alan knows how to talk you down from what you need and how to push you out the door - great skills! A complete waste of time and money; the system is broken and this doctor (at least) doesn't care because making money is just by typing a few words in a computer. Could not care less about my real problems, did not care about what I am worried about or what bothers me. A robot could have done the same. I could have answered all the questions by myself from home in 10 minutes. Dr. Alan has no real medical information about me, refused to do his job but decided that I don't need any medical help! Stop accepting referrals to Dr. Alan - save your time, find another specialist.
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SY M on Google

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This clinic is extremely poorly run. During the start of covid, for many many months, they did not answer their phone, get back to any voicemails OR their emails. It was to the point where my family doctor contacted me if there's any way she can reach my GI doctor (Dr. Alan Yau) because it was impossible to reach him or the clinic. My experience with Dr. Yau was very terrible. It was constant put downs, medical gaslighting, and I would always walk away from the appointments feeling more distressed. He was so convinced I only had IBS even though I knew something more was wrong with me (I ended up getting diagnosed with a serious GI condition). I begged my family doctor to refer me to another GI doctor multiple times and she tried but each request was rejected because I was already assigned to a GI doctor.

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