Ruston RV Centre

4.4/5 β˜… based on 8 reviews

Contact Ruston RV Centre

Address :

1428 Plains Rd W, Burlington, ON L7T 1H6, Canada

Phone : πŸ“ž +987
Website : http://www.rustonrv.com/
Categories :
City : T

1428 Plains Rd W, Burlington, ON L7T 1H6, Canada
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P Jinks on Google

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We bought here was a great process , had some issues about a year later with a defect from factory , they fixed it up and got it covered by warranty they stand by what they sell . Great job all
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Tracey Deschamps on Google

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From my husbands first interaction with Rob over the phone he knew this was the dealership he wanted to deal with, it had that hometown feel about it. We live in Barrie so it’s a bit of a drive but Rob, Carolyn. Matt and Steve made our drive well worth it. Not only did we purchase our beautiful new trailer from Ruston, when we went for our orientation we learned things that we never learned from our last dealer when we bought a trailer through them. Ruston is definitely much more thorough and more professional then any other dealer we have dealt with. We will most definitely be going back to Ruston’s for service so worth the drive. All the staff is amazing. And Rob the flags are great! Keep up the great work guys! Cheers Barry and Tracey Deschamps
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Ute Lindner on Google

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They are an amazing team. Big shout out to the parts and service team for always giving service with a smile! Have been using them for almost 16 years with my pop up and always recieved the best of care. Just purchased a new RV from them and the team went out of their way to take care of us.. Thank you!
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Sandra Cramer on Google

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Knowledgeable nice people. I bought a 33 ft. Even the lady reviewing the warranties was not pushy just kind. Because it was just me I asked them to give me a private detailed review on how do use my first RV and they had no problem assisting me with that. Had a lot of patience with a first timer.
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Frankie Iacobazzi on Google

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I must say that my overall purchasing experience was very positive at Ruston RV. I had been in email communication with Steve in sales for weeks. It is often hard to get sales people to communicate with you when you are just shopping around, but Steve replied to every email question I sent. When I get that attention so early I show more interest. Steve was really helpful when it came to arranging a time to see the unit I was interested in - he stayed at work beyond normal closing hours so that I could get there, and showed us the unit without rushing us or hinting that it was past closing time. We made a deal I was happy with! Everyone else I dealt with after the deal was made was very friendly and patient with me as I tend to ask lots of questions. Carolyn walked me through all the paperwork and options without being pushy, and she really listened to me. Rob in service sent me all the details I asked for and pick up day went very smoothly. Dan did an excellent walk through with me. I would absolutely purchase here again. I will update this review after my first attempt at service as I know that many want to know how a service visit goes. This is very important to me as I have had good relationships go sour because of poor customer service at the service level and have heard many horror stories about people having a great purchase experience but being quickly "forgotten" when if comes to service on their RV. I was told very clearly that the service department is really busy so I will plan to be very proactive with maintenance and regular annual service. I am glad to have a place to bring my unit when it needs care. I look forward to the start of a great relationship with Ruston RV!
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Jeffrey Stone on Google

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Very thankful for the time spent with my wife and I reviewing RV's. Although no purchase was made at this time our future RVing plans will definitely include Calvin and the Ruston RV Centre
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Sonja Oliveira on Google

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We stopped by on an impulse to see the stock. Even though we are not quite ready to commit to a buy, the salesman offered good advice and was great and gave us time to ask questions. Definitely care about fitting customers with the right rig.
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Wilf North on Google

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We bought a trailer from Rustons and the team from sales to out the door at the shop, ( where we received a great instruction for our new purchase ) was excellent. Matt in the shop was great to my family and I !!

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