Running Room

4.7/5 based on 8 reviews

Contact Running Room


901 Bank St, Ottawa, ON K1S 3W5, Canada
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Eric on Google

the most incredible retail experience ever. The staff was very knowledgeable and patient with my questions. It felt like going to aunts house on a hungry stomach and leaving nourished plenty!
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Jason Gedge on Google

Had a great experience buying new running sneakers here. The salesperson understood the various characteristics well, and was able to provide a suggestion for a new shoe for me to try out, which I'm excited to do. Knowledgeable, helpful, and friendly service.
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Monica Gill on Google

I've been a loyal customer at the Bank St location for over a decade even though I'm not a runner! Even at my heaviest weight, I was treated with respect & patience and the staff ALWAYS find me a pair of sneakers that are comfortable and fit well to my somewhat odd feet. The personalized service coupled with the staff's impeccable knowledge of all their products makes me keep coming back. After the recent lockdown lifted, I made a trip to purchase a much needed new pair. The staff were fantastic with dealing with the capacity restrictions, still giving the same great service, all while moving people in and out of the store quickly to move the line up along.
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Joanne DeCook on Google

The staff was super helpful even though they were super busy! They were very knowledgeable and friendly! I would absolutely recommend shopping here!
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James on Google

I had a great experience here. Staff were very quick to help and knowledgeable. Their recommendations were great and I found the perfect shoe in no time.
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Mike Delorme on Google

Tonight I felt guilty that I couldn’t support my wife to get help getting proper footwear. The Freedom convoy has created a huge impact on the city and on her being a nurse trying to come and go from work. She asked her mom to go with her so I could watch the children. She didn’t know what to expect. As she expected she received the most amazing care from staff and came home excited knowing she can work in the hospital with less foot and leg pain. It is so unfortunate she was afraid to go alone because of the convoy. Not knowing where it was and how it would effect her. Thank you Running room for making her feel safe, comfortable, and supporting her in ever way. You are amazing…
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Brendan Lelieveld-Amiro on Google

This place is fantastic. I'm not a runner but we purchased all our shoes from here. They will property fit your shoes and they sell quality products. Staff is knowledgeable and very personable.
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Kendyll Chapman on Google

I recently visited the store to get a new pair of sneakers- I needed more support for my arches and I needed some relief from plantar fasciitis. I haven't purchased a new pair of sneakers in about 3 years, nor am I a runner, so I really needed help. Kendall, Phil, and Justin were SO incredibly helpful and kind. Justin helped me find exactly what I needed, even though I didn't know what I needed! I really appreciated how he respected and worked with my budget. He was even able to help me locate the sneakers that worked best for me in my preferred color! My experience at this store was excellent. I was intimidated walking through the door- I thought I had no business going to a store for runners. That feeling quickly went away when I realized the employees were not going to judge me for my lack of ability or knowledge. They were more than happy to help me and I appreciated that. I highly, highly recommend this store (and the team!) for anyone who needs a good pair of sneakers.

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