Rossen Glass & Mirror Ltd
4.3/5
★
based on 8 reviews
Contact Rossen Glass & Mirror Ltd
| Address : | 195 Westbrook Rd, Carp, ON K0A 1L0, Canada |
| Phone : | 📞 +898 |
| Website : | http://www.rossenglass.com/ |
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| City : | A |
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Yudhvir Goyal on Google
★ ★ ★ ★ ★ Great experience with them. Bought two large bathroom mirrors and Brenda was very easy to talk to. Complete process till installation was comfortable. Installers were great guys as well. I certainly recommend this company. Thank you.
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Oliver Drerup on Google
★ ★ ★ ★ ★ Rossen Glass & Mirror Ltd. just installed the walls of a shower stall for us and I am completely satisfied. Not only did I find Rossen's price to be competitive but also their service was punctual, courteous and responsive.
We ordered a custom shower for a 130 year old Victorian home where none of the surfaces are plumb, level or square. The work is exemplary and the finished product looks fantastic and functions perfectly. Thank you.
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Pat Breathet on Google
★ ★ ★ ★ ★ Rossen was used by our bathroom renovating company to install a very large glass shower wall. Alfredo and Glen did a fantastic job. Fast, efficient and perfect cleanup upon completion. Alfredo should be giving PhD classes in caulking - best I have ever seen. Highly recommend
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Julie White on Google
★ ★ ★ ★ ★ Rossen Glass & Mirror was an excellent company to deal with. I had multiple small scale glass and mirror cuttings to complete. The customer service was great, their email responses and call back times were always prompt and courteous. My order was exactly as requested and the cost was very fair compared to some astronomical quotes I received. I would definitely recommend!
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Alyson Hawkins on Google
★ ★ ★ ★ ★ Rossen Glass has been fantastic to work with! We ordered custom glass through our contractor with a door for our shower. The pricing was reasonable, it looks so great and the service has been fantastic. The glass was installed in the late Winter/early Spring and when the house settled, the glass door moved ever so slightly. We called them to adjust it and they came right away. Thank you!!
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A.J. Rose on Google
★ ★ ★ ★ ★ Company installed shower through a builder. Product is excellent. Install of product is absolutely horrendous. Over tightened screws. Caulking application is terrible. Shower door leaks.
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Ivan Blake on Google
★ ★ ★ ★ ★ Golf ball broke our patio table. Rossen replaced the glass for a terrific price. They even recut the glass at no charge when I provided the incorrect measurements. Terrific service. Thanks, Rossen.
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Victoria Benotto on Google
★ ★ ★ ★ ★ I went to Rossen Glass & Mirror Ltd. to have two glass panels cut for a bar cart. The $90 cost was comparable to other local quotes but I went with Rossen because they said that the turnaround time for completion would be one week. I paid the full amount upfront.
A week after I dropped off the measurements, I followed up and asked when I could pick up the glass pieces. They were not ready and told me it would take an additional four days to finish them. I asked them to confirm that they would be done at that time as the following day I was hosting a family reunion and needed the bar cart ready for that event. I explained the time constraints I was facing and asked if they could make it a priority.
I called four days later and they again said that it wasn't ready. As a result, I had to scramble at the last minute on the day of my event to find a replacement. A week and a half later I finally got an email saying that the glass was ready for pick up. Although there was a power outage during this time, it started the day after the reunion and the project still would not have been done in time for when I needed it even if the power outage hadn't happened.
I was extremely disappointed that they were not upfront about the delivery time and even more upset that even when they did not make it a priority when they knew my time contraints. The glass itself was cut to the specifications but the company drastically overpromised and underdelivered on the timeframe for completion.
For this reason, I do not recommend working with Rossen Glass & Mirror Ltd., specifically if the project is time-sensitive.
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