Rogers

3.8/5 โ˜… based on 8 reviews

Contact Rogers


975 Elgin St W Unit B, Cobourg, ON K9A 5J3, Canada
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Corinne Hart on Google

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Extremely personable, helpful and knowledgeable staff. This was hands down the best experience I have ever had with any Rogers store- and I am a long time Rogers user. I highly recommend this store.
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Kelley Sanders on Google

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I want to make a special shout out to Nicole and Tammy at the Cobourg store. You went above and beyond to help me today. You both deserve a raise!!! Nicole was so happy! Thank you so much for making her smile for the first time in a very long time. Blessings
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Tome the-Great on Google

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Doland helped me unlock my phone and has 10/10 customer service for real he should be promoted to assistaint to the regional manager of chatr 10/10 Donald
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Freyja J on Google

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Went in today to see about switching from Bell to a plan with an iPhone 12 Pro Max on it. As soon as I mentioned the phone I wanted, both staff members were quick to tell me no. The only reasoning is that sometimes phones go on sale for Black Friday.........it's the end of July and my contract is almost up. Anyways after that they gave me a card to call them back when they feel like helping and no discussion of plans or other phones options. Extremely lazy staff
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Tanya Mooney on Google

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Excellent Rogers store to deal with! Always has been. Went in with my son several weeks ago and the girls kindly advised us to wait a couple of weeks as maybe the phone my son was thinking of would be a better deal. Went back a couple weeks later and what excellent customer service. Tammy was top notch! Excellent. Went above and beyond. Set my son right up. Wish I had gotten the other girls name as well. Both girls worked well together. A very personable experience. Bravo girls.
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Kameel Stepnowski on Google

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Lauren is an amazing employee sheโ€™s done great work for me wish I could do more then just thank her over this review but she deserves this as well so thank you!!
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Charlotte More on Google

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Had a great experience with Lauren this evening updating my phone to the iPhone 13. She was patient with questions, very knowledgeable about the different models and plans offered by Rogers, and gave honest advice! Thanks Lauren!
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Emma Godmere on Google

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Tammy went above and beyond in helping us not only acquire and set up a new phone but also fix a few issues with our account that we werenโ€™t even aware of. On top of that โ€” we walked in 30 min before closing on a tight deadline and she stuck around to make sure we were fully taken care of. Best Rogers Store service weโ€™ve ever received. So grateful to Tammy for her care and attention.

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