Rivercrest Care Centre - Fort Saskatchewan

I hear they have trouble keeping their help.

Appears to be good for those who are in need of care.

My Grandmother still call my mom. Anyway she been there for long time approximately almost 19 years. Was used to live Bonnyville Alberta. That time she was unable to care herself since her right side strokes. She transferred there as long time. I'm sure she enjoying with her nurses, staff :) she will misses her previously staff members and some her friend & family members.

The attendants, physio, recreation personal, dietician, nurses etc. are all excellent and try their best to care for the residents. However, they are spread way too thin and therefore can't provide enough care which leaves the many residents who can't do anything for themselves feeling abandoned and sometimes frantic much of the time. Our government needs to step up the minimum ratio with regard to attendant numbers. Otherwise the care will never be satisfactory in these privately run care facilities. The food is just ok but it used to be better before Covid 19. The meals are often meager, boring and often inedible now. If your loved ones reside here they really need you to come and make them feel secure and significant as the nursing attendants just don't have time to provide what is needed no matter how hard they try. I believe right now (2022) they only provide 7 attendants on shift for the entire place, which is nowhere near enough when so many of the residents need 2 attendants to transport them to the bathroom etc. The rooms aren't anything to brag about. Beds are new style, hospital type and the bathrooms still have plumbing that looks like it's been there since the 60's. The dressers and closets are rough, old and well used. They have one pet bird, Peanut Butter, who the residents enjoy and a fish tank that is in the physio room downstairs. They do allow health checked pets to visit. They have regular musical entertainment and church services as well as a monthly special, catered meal which some can attend. All in all, if you are considering Rivercrest for your loved one, count on being there a lot to provide the more personal care that is definitely needed. If you can't be there for them plan on hiring an attendant to come and be with them part of the day, or a few times per week, if finances allow. Update- Rivercrest is now putting on a fresh coat of paint in the common area's and the rooms.