Ritchie Bros. Auctioneers - Nisku
4.1/5
★
based on 8 reviews
Contact Ritchie Bros. Auctioneers
| Address : | 1500 Sparrow Dr, Nisku, AB T9E 8H6, Canada |
| Phone : | 📞 +7898 |
| Postal code : | 9 |
| Website : | https://www.rbauction.com/heavy-equipment-auctions/edmonton-ab |
| Categories : | |
| City : | E |
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Lisa Krause on Google
★ ★ ★ ★ ★ As others have recently expressed - the wait time for pick up is pathetic, especially for people who are driving multiple hours to come pick up their items. I'm definitely going to think twice about my next item purchase, you really have to determine if the amount you'll save on an item is still a good deal if you have to wait in line for hours and hours to pick up your PAID FOR items. I've bought from other auction companies that are much better managed, and after dealing with Ritchie Bros I'm considering re-evaluating my auction buying - so disappointed in them.
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Matthew on Google
★ ★ ★ ★ ★ I have been purchasing from Ritchie for over 20 years. All locations in USA. This site I paid them to load a container I was shipping to central america. They took it upon them selves to remove all the batteries from the scissorlifts. This is not normal nor a requirement when shipping out of country. Magically when I requested to pickup the batteries. No one knew where the batteries were located or what happened to them. Ritchie bros service is lacking tremendously .
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Amarjit Singh on Google
★ ★ ★ ★ ★ Need more loaders for loading, every time waiting 2 to 3 hours in lineups, poor loading management ?
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TruckStopTV Ca on Google
★ ★ ★ ★ ★ This place is and has always been a joke when it comes to there pick up entrance. 2 lanes and absolutely NO coordination. One lane will move while the other is not moving for an 30 min and then the other will move while the first line doesn’t move for ages. You have to wonder if these people are incompetent or just clueless?!
It’s always a bad experience coming here. They just have no idea what they are doing.
Before you arrive make sure you have plenty of patiences.
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Route 16 Enterprise Ltd on Google
★ ★ ★ ★ ★ Large selection of items to choose from, very helpful staff ?
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Zeke News on Google
★ ★ ★ ★ ★ Huge yard. Nice people tell you where to go to pick up your purchases. Always good to deal with.
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Keith Daniel on Google
★ ★ ★ ★ ★ As I look down the row of previous reviews, I'm already extremely disappointed to see the many hours that people wait to pick up their items & get loaded. Almost every review has a buyer with a story of frustration for loading. I sure hope they have it resolved by the March 1- 3 auction. I picked out a couple of new pallet jacks that were supposed to be in the March 1-3 auction. When I went to bid, they have mysteriously disappeared & now there are only a couple of used ones. What happened Ritchie Bros?
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Allen Spady on Google
★ ★ ★ ★ ★ I had a Ritchie Bros. farm auction on Apr. 12-2021 at Wainwright. I received absolutely no help washing or cleaning equipment for the sale. Their efforts were initial visit, taking pictures at their convenience, a little bit of help & consultation lining up items for sale, advertising and showing up for less than 2 and 3/4 hours the day of the sale, leaving immediately after. I had to make sure that the equipment was accurately described. I was totally the one that helped buyers get and load their purchases. Their deposit and settlement system was not user friendly and some buyers spent hours to do what should have taken minutes. They did however have one woman in the office named Judy that was super. When I signed the agreement with RB there was no buyer's fee. In January 2021 RB instituted a buyer's fee at a time when their expenses were rock bottom due to online sales. A buyers fee can cause people to bid less. Choosing RB was one of the worst decisions of my 52 year farming career.
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