Rita's Family Alterations
4/5
★
based on 8 reviews
Contact Rita's Family Alterations
| Address : | 8356 120 St UNIT 102, Surrey, BC V3W 3N4, Canada |
| Phone : | 📞 +988 |
| Website : | https://ritas-family-alterations.business.site/ |
| Categories : |
Tailor
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| City : | W |
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Anonymous One on Google
★ ★ ★ ★ ★ Just from the response of the owners towards customers with complaints I would not want to even go near this place. Telling people that write bad reviews that "we don't want customers like you" and "customers like you don't appreciate others hard work" tells me all I need to know about this place.
(March 2/2022 update)
For a tailor I recommend see my review of Surrey Tailor Shop 5 stars
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Mr Magoo on Google
★ ★ ★ ★ ★ Great job fast and good work friendly helpful service Brij was very helpful recommend to anyone had jackets and Patches put on he fitted the sleeves and tightened cuffs pocket all functional and great suggestions made #surreytailor #tailor #alterationssurrey #surrey
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Denise Knauer on Google
★ ★ ★ ★ ★ Amazing customer service!! I called on Tuesday with a costume emergency that needed to be ready to wear Friday morning. I ordered a costume for my daughter from overseas and it was way too small. The first place I called said it was "impossible ". Then I called Rita's and was told that "anything is possible...just bring it in and we'll see what we can do". Well, by Thursday, it was finished and fit perfectly! Thank you so much for saving my daughters Halloween and school party!!
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Guramrit Kaur on Google
★ ★ ★ ★ ★ I had an amazing experience with them. They made my dresses "the perfect fit" I was really satisfied with their work.
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Priyanka Wyss on Google
★ ★ ★ ★ ★ Went there to get our wedding clothes altered, which were originally made in India. The tailor back in India did a horrible job. Rita's alterations did a miraculous job. It got a bit pricey but no complaints because they had to redo the measurements all over again, which takes time and hard work, not to mention they finished it in 5 days! I would definitely recommend this place to everyone ?
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Trinity on Google
★ ★ ★ ★ ★ She was nice, efficient and allows only one customer at a time to allow for a safe space. Will return! Silk dress for my moms wedding fit great!
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MRS S on Google
★ ★ ★ ★ ★ I was extremely disappointed with their work. I took a gown for hemming. The colour of the thread they used was off and the stitching stuck out. The lines were not straight. There were threads sticking out that I had to clean up. And they handed me my gown in a white plastic bag like it was garbage even after I had made sure when I was dropping it that my dress was going to be pressed.
I had also asked them to reinforce my buttons which they agreed to do and they didn’t because while I was dancing at a wedding my dress flew open because the button fell off. I was mortified. I am sorry that I chose to bring my dress here and trust the other reviews I read.
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Trish S on Google
★ ★ ★ ★ ★ I wanted to be excited about this place. A nice local alteration-ist and I love supporting local small businesses. The service was quick and friendly. I paid $20 per dress to have shortened and I think $14 for a pair of pants hemmed (good job on the pants). Unfortunately, the quality of the alterations was poor; more specifically on my dresses. There is a lack of attention to detail. Plus, they do not leave a bit extra material in case they were hemmed a bit short. I have attached pictures here. Just be mindful of what you are looking to get done if you go here. Would I go back? No, unfortunately not.
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