RichView Glass Co Inc
4/5
★
based on 8 reviews
Contact RichView Glass Co Inc
| Address : | East side door, 1122 Lorimar Dr Unit B, Mississauga, ON L5S 1R8, Canada |
| Phone : | 📞 +9987 |
| Website : | http://www.richviewglasses.com/ |
| Categories : | |
| City : | S |
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Anne Huang on Google
★ ★ ★ ★ ★ Really easy to order, fantastic customer service via email and phone, great prices, and very speedy delivery! I bought 10 smaller vases and three very large ones for my wedding and they came packaged individually which was great. I received a call and an email on the day of the delivery to let me know they were on their way. Highly recommended.
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Renee Campbell-Hylton on Google
★ ★ ★ ★ ★ Absolutely terrible customer service. If I could rate lower than one star i would.
Getting a hold of anyone is next to impossible. I've tried calling them multiple time during open hours, no one answers the phone. You cant even leave a message cause their mailbox is full. Oh and they have yet to respond to my email inquiring a product after 3 weeks.
Their site is not consistent with what they have in stock. On their site there are items available to add to your cart and purchase when in reality they are actually sold out of products. Why are people able to pay for items they don't even physically have? They dont update their site to show items are sold out. Its like they're trying to scam people who make online orders.
This place is very disappointing and unprofessional. Don't waste your time or money.
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Angie Lisi on Google
★ ★ ★ ★ ★ My son is getting married this year and I have been working with several vendors to find the perfect decor pieces for his special day. I have purchased several great items from RichView Glass. Their customer service has been impeccable! I receive quick responses to every question asked of them. During the Pandemic they work deligently to continue their excellent service with no delays. I would recommend them to anyone looking for anything bridal! Great Job Richview, I will be buying from you again.
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Traci Krause on Google
★ ★ ★ ★ ★ Blown away by this place! I ordered several different types of flowers for an upcoming event and boy was I surprised when I opened up the box. For such a low price I was expecting a lower quality floral but every single flower is beautiful and realistic. Great quality too - I lost only one small wisteria flower out of the entire box. Not to mention the customer service and shipping speed! I ordered it august 28, they reached out to me the morning of the 29th saying they were out of some candles I ordered and refunded those immediately, no questions asked, and shipped it the following day. Only took a week to arrive (including the long weekend). Highly recommend these guys! Beyond impressed and cannot wait to use these at our event!
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Gayatri I on Google
★ ★ ★ ★ ★ From a bride: Find a reliable business to give your money to. If I could give this 0 stars I would. The pandemic has posed logistical issues for all businesses. But I've never had a business take money, not fulfill my order and refuse to reply to my inquiries let alone refund my amount. It's been a long process and still no reply. Save yourself the headache.
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Tammy KBRB Maltan on Google
★ ★ ★ ★ ★ Searching for amazing products without breaking the bank for my classes I teach as well as preparing for my parents 50th anniversary. By happenstance the web search came up with RichView Glass Co. Naturally I ordered a small order to verify the quality and I would not be disappointed. Next order was a bit higher and will continue to purchase from this site. Fast, courteous and friendly staff.
These two products, dusty mauve 10 head bouquets (4 sets included) and their mercury gold vase.
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Michael L on Google
★ ★ ★ ★ ★ Wifey usually orders online and picks up with no issues. The warehouse is organized chaos but staff have no issues locating specific items.
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Paigelynn M (Paigelynn) on Google
★ ★ ★ ★ ★ If I could give 0 stars I would.
Do NOT purchase from this company, took my money and order was not delivered to my address and was not located either.
they claim no responsibility for anything and won’t help me with any resolution, not a refund or even resend of the order and I honestly at this point just want the $300 back and to never deal with them again. They made me go to a local store to spend more money and repurchase all the items over again so I had something for the wedding, they don’t reply to emails or chat and when they do it’s a short “we don’t claim responsibility and don’t know what to do” . No customer service at all at this place they just steal money and don’t care about the customers
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