Revera Portsmouth - Winnipeg

Friendly staff. Nice surroundings.

Quiet area very friendly folk here.

What a fabulous place for seniors. We were provided a tour courtesy of Anthony (Tony) Woods,their lifestyle coordinator. We got to see the whole facility and even enjoyed a lunch prepared by their Red Seal Chef. I went with my mother and sister -in - law and Mom loved the place! The food is amazing ( sneak a cookie from the Bistro if you can ) and all the residents appear happy and well cared for. Wow the list of activities is extensive. They even have an on-site beauty salon that will do your hair and nails at competitive prices so you don't have to trek out in the cold. They are in the process of renovating their suites with new carpets, kitchens etc so everything looks great. While we were on the tour we had the chance to meet a number of little pooches as the Portsmouth is "pet friendly". We were also greeted by Maureen, the dining room supervisor who promised to make every special for mom. If you are looking for an assisted living location with your Mom or Dad, I would recommend that you check this place out. My sister-in-law even said "Heck, I'd like to move in here"

The Portsmouth: the best decision we made for our precious Mom. Important note: this is an Assisted Living (Retirement) Residence NOT a Revera Personal Care Home – they are 2 different entities. When Mom needed to leave her rural home and transplant elsewhere it was a bittersweet time. Being in Winnipeg near her two daughters was a bonus but she was leaving friends, a community, and having to “build” a new life at a vulnerable time in her journey. We did due diligence and investigated every option. Suffice to say, we witnessed (and felt) a unique “energy” at The Portsmouth between all staff and residents. It is said that “it starts at the top” and we wish we could clone Jennifer Gray (Exec. Dir.) and her team. From our first meeting, Mom felt respected, vital, and, surprisingly, calmed. Jennifer’s words and manner embraced mom’s spirit and independence. Here are some of our family observations about the current admin & staff: -compassionate, respectful and honest, -devoted to the physical and emotional well-being of the residents, -trustworthy, -hard-working, -consistent and timely administrative communication, -resourceful and creative (especially during Covid). Truly, the staff has a personal relationship with all residents – it’s not for show. It is sincere and authentic. Simply stated, they really DO CARE. We (daughters) recall walking down the hall during our first visit and Jennifer bent down to pick up a shred of paper on the carpet. That simple action spoke volumes to us; the devil is always in the details. Jennifer does and sees beyond the obvious; particularly critical when they (staff) serve as guardian angels for our loved ones. This is the “home” mom wishes to spend the remaining part of her journey. Her 2 daughters embrace that wish. We never thought that leaving our lifetime family home and moving into a congregate living home could turn into becoming part of another, and larger, family. We like our “new” family. Thanks to the staff , our mother does, indeed, feel this has become home. Teresa and Michelle Lee and Mom Maria

Dear Jennifer, I moved here last October and this residence is a blessing. All the staff from you, Jennifer, your assistant, Mike, the front desk employees. Dining room and kitchen staff. A special thanks to Matthew who did such a good job. Each and everyone goes to extra mile to accommodate you and help you no matter what. and with a smile and eager to help you. Everybody is so professional. Now, let s talk about the food, so delicious and well prepared, Like a 5 stars restaurants and I am a foodie.!! My apartment is comfortable and cozy, for the first time since two years I finally find my real home. Thank you Jennifer to decorated my apartment with a feminine touch. Thank for your employees who are doing their job like they really care and love the residents Also everybody who has visited told me that the greetings they received made them feels welcome. I would recommend the Rivera Portsmouth to everybody who are looking for a home who treat you with great respect. Christiane I call the Portsmouth YOUR KIND OD PEACE!!