RBC Royal Bank

Name: RBC Royal Bank
Address: 200 Bay St. Main Floor, Toronto, ON M5J 2J5, Canada, J, Canada

2.2/5 ★ based on 8 reviews

Contact RBC Royal Bank

Address :	200 Bay St. Main Floor, Toronto, ON M5J 2J5, Canada
Phone :	📞 +979
Website :	https://maps.rbcroyalbank.com/ON-TORONTO-branch-2
Categories :	Financial institution , ATM , Bank , Mortgage lender , Investment service ,
City :	J

200 Bay St. Main Floor, Toronto, ON M5J 2J5, Canada

Best Bank in Canada

S	Sunny Vee on Google ★ ★ ★ ★ ★ I've been with Royal Bank for years, since I was about 12 years old. The customer service has always been great, my experience has always been great. Today I find out they fund oil pipelines that cut through indigenous land, harming wildlife, land and drinking water. These factors contribute to climate change greatly and if we aren't saving the planet...you guessed it... we're killing it. On top of all of this, it affects human rights. If you stand for climate change action, do your research and let your banks know how you feel. We only have one Earth. There is not another place to call home. One voice DOES make a difference. We can create change, only if we speak up. No stars ? for Oil pipelines Two Stars ?? for having amazing humans that have helped me so much over the years, whom may also not be aware of this very issue. Open your eyes. Open your mind. See the possibilities that CAN happen because of YOU.
f	fion k. lo on Google ★ ★ ★ ★ ★ maybe it is unfair to blame the branch - but there are taiwanese tele-fraud scammers constantly impersonating the staff from this branch (with exactly your phone number) - please do something.
B	Ben Wiese on Google ★ ★ ★ ★ ★ Uncertainty Principle Toronto. We've never met before. 3 stars because of my less than satisfactory experiences within British Columbia.
T	Tamara Rogers (Calgary) on Google ★ ★ ★ ★ ★ LIBERALS ONLY?? Head office literally turned down a large building loan that their Calgary Office was eager to close, with a company and owner who passed all the financial expectations with flying colours. Why?? Because it was from an independent journalist company that happened to have different opinions than Trudeau. Pathetic. Who's pulling the strings here?
D	Daniela MacView on Google ★ ★ ★ ★ ★ I do have accounts with other banks . but not with RBC; I decided to try this location as of December 29th, 2021. Two "customer service representatives" with asian background invited me into a small room. The lady asked me : "how long have you been in Canada?" told her more than 20 years. The guy continued : " Do you know why you are here? " I tried my best to keep polite and I answered him "Yes, I am an adult, I should know why I am here". My driving licence was requested and , while the lady went out looking for a manager in order to get back to me with an answer, the small little guy focused on my drivng licence ( probably he knows even now by the heart the serial number - at least he should, considering the time spent and the diameter of his pupils while studying my card). He also asked me to remove the mask to make sure it is me, all ending up with no account being opened, of course . Good luck with your CSR , RBC! "Professional, well done"! A kind of circus.
J	Joseph Chamoun on Google ★ ★ ★ ★ ★ Rbc blocked my account without warning for a check which flagged as fraud. They literally had me visit a branch multiple times with tellers telling me a different story just to get my account unlocked. This should not have been dealt like this. This check was given to me as a gift and their processes failed to help them understand that I was the victim here. I was delayed to make bill payment because of this needless blockage to my account. I still have not received information about the wrongful check. Rbc charges high premiums to account holders and I was treated like a dog for having an account with them.
K	Krystyna Gordon on Google ★ ★ ★ ★ ★ I've been a client of RBC for over a decade, but the experiences that I've had with this branch over the past month have been so appalling that I am considering moving my personal and business accounts away from them. From the microaggressions provided by staff, to the sheer incompetence made by account managers and call center people, I am disturbed that the bank I signed up with when I was 19 is no longer a bank that has my back. Tonight was the last straw when an advisor failed to cancel a call with me, that I had booked several hours earlier via the online portal. They sent a one line response to my booking request haphazardly contradicting the information that was given to me by a call center member, not even 4 hours prior. They also didn't have the decency to send a calendar and link invite for our call. Just the day before I received NINE agent only cards, when I had come into the branch twice with my business cards to get TWO additional client cards, which RBC provides. If you can, avoid this branch if you are a growing small business who is looking to expand and have people on your side who want your business to grow. This branch has made me lose a lot of faith in Royal Bank.
F	Franz Beckenbauer on Google ★ ★ ★ ★ ★ Friendly people but their back office processing time is a disgrace. If you want anything done it takes weeks and weeks which is strange considering the nature of investing is extremely time sensitive. I do not recommend RBC Direct Investing. That being said their lip service is top of the line.