Quick & Careful Moving

I wish I could give quick & careful moving 0 stars. Please never give these people your money. I wish I had done more research before I made the decision to give galaxy moving & storage/quick & careful moving moving a call. I decided to give these guys a shot because I needed to have our furniture picked up on one day, stored, then redelivered three days later. The pick up wasn't too bad, as they only broke one thing, an electric heater. The redelivery/storage was much worse. The movers damaged our sofa, completely ruined our coffee table, scuffed up our walls and banged up a computer chair. They noticed that our sofa was damaged so they took pictures and told us that they would give us a call the following Monday. Lie. After days of waiting, we called them back, multiple times. Never heard back from them. We decided to try and reach quick and careful as they told us that they were "the same company" and that one handled storage, and the other moving (or something to that effect). We were told to email them, and we did. Once again, we hear nothing back. When we were lucky enough to reach someone, they said "I'm so sorry, we'll email you immediately". Another lie. I decided to call once again, and this time, try to reach a manager/supervisor. The guy that answered said he was one, and when I told him my problem, he told me to email a completely different email than the one I was previously given. So once again, like an idiot, I try to get some sort of response to no avail. It is clear to me that these guys are a bunch of unprofessional, money hungry liars, who will avoid you at all costs if you try to get some sort of reimbursement from them (due to their terrible quality services). TL;DR - They will take your money, damage your things, then avoid you at all costs so they don't have to correct their mistakes.

Holy wow! These guys were AMAZING! The entire experience from quotes to booking to asking questions to actual moving was incredibly easy and efficient. We used them to load our container for an overseas move and they had moved out our entire condo on the 9th floor (and on the other side of the building from the service elevator) in just about 2 hours which completely blew us away! The company was very fast in getting back to me with a quote and answering any questions that I had. So easy to work with. Our 3 guys, Mark, Alan, and Ty were on time and VERY kind and respectful. They were careful with our things and made sure that everything was padded and secured. I highly recommend this company and these guys! If I'm ever back in the BC area I will be sure to use them again.

We contacted this company to remove and old and very heavy piano to the landfill. The movers were polite, considerate and extremely efficient, with attention to the potential for damage to my walls in moving this tricky and unwieldy piano. They were also the best quote we found. I would certainly recommend them to anyone looking for movers.

DO NOT USE QUICK AND CAREFUL! We booked them, moved all of our stuff into the lobby of our apartment for their arrival time, then they didn't show up. Called them repeatedly, no answer. Got an email reply 5 hours later saying that they had never confirmed our booking because our request 'was lost in the email chain', despite the fact they told us they would book us in. They didn't even apologise. But then seeing the other reviews, it looks like we dodged a bullet by not using Quick and Careful!