Queen Compact Cars
3.7/5
★
based on 8 reviews
Contact Queen Compact Cars
| Address : | 2233 Queen St E, Toronto, ON M4E 1G1, Canada |
| Phone : | 📞 +98 |
| Website : | http://www.queencompactcars.com/ |
| Categories : | |
| City : | E |
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Jon Mullin on Google
★ ★ ★ ★ ★ Great, thanks guys! Joe came and jump-started my car. I then drove around to charge the battery and when I restarted it, it was dead (as Joe had suggested). Joe came out again, jump-started me and then changed the battery in about 20/30 mins. They were friendly and professional. Use these guys!
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Gerhard Gehrmann on Google
★ ★ ★ ★ ★ These guys are great. We had looked for a cheap new to us car all over the city. All we found was con artists and rusty junk....until we found it here. Friendly, honest people. This did not stop once we drove off the lot....after we had the car for about a month a few minor issues showed up...an ignition coil failed, the muffler developed a hole, and the upper engine mount needed replacing...they replaced the engine mount for free and supplied the other parts at cost and installed them without charging for labour. Joe and Mario thank you.
They also have a great selection of classy upscale used cars...at quite reasonable prices.
We will be back here once the Volvo xc90 we bought here needs replacement.
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Karen Stokes on Google
★ ★ ★ ★ ★ Great Service! Always try to give their customers a Good Price which we do appreciate! The car we bought from Joe has been Great and we have always been satisfied with any Maintenance and Car Repairs done! Mario is always available for my car questions! Thanks Queen Compact!
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Paul K on Google
★ ★ ★ ★ ★ Beware.
Promises and statements made during the purchasing process will not be kept. Also they "safety certified" the car with burnt out light bulbs. Once the car is handed over they will hang up on you if you phone them afterwards.
Sketchy.
Read the managers reply below.
Here is the customer's experience:
Sir, you should be ashamed for pulling your receptionist into this. She had a polite conversation regarding a forgotten oil change. Now you have to ask her to vouch for your claims of rudeness. Her role was to simply call you to the phone which was the extent of her involvement. You claimed that changed oil goes dirty very quickly when viewed on a dipstick. When you were queried as to which brand filters you use (which would be on the vehicle if you did the oil change, and could then be checked to see if it was replaced) you then hung up in the middle of the call. There is a photograph of an old filter in the vehicle, not a new one. Also there are photos of dirty oil. The vehicle has bulbs burnt out front AND back. Also when your sales rep was contacted regarding an extra $300 value on the trade-in, he agreed but then subsequently added $200 to the sales contract without saying anything.
It would have been much more productive to perform the oil change as promised. You may choose to make disingenuous remarks about your customers but they will not come back.
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Rodney Machado on Google
★ ★ ★ ★ ★ Happy New Year first of all.
Just before the holidays, me and my family had the worst experience at Queen Compact Cars. I have not had a chance to review all the summary here before I had to use them. Well, very friendly people, but the owner seems to be more unfriendly. Not going into discussion what and why, but definitely I won't recommend The Queen Compact Cars to anybody, anywhere. Even for car service or the cars they sell, OMG... you better go to the corner dealer with no name and purchase from there. Guys, please save your cars "alive" and be smart!!!
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Jeanine Nakhle on Google
★ ★ ★ ★ ★ I was very happy with the customer service prior to purchasing the vehicle we did through Joe at Queen Compact Cars. Unfortunately after we purchased the vehicle we had a safety performed on it due some issues we had with the vehicle only a week after purchasing. The safety inspection FAILED and therefore was not done properly upon purchasing the vehicle. Once I notified Joe he responded by saying nothing was wrong with the vehicle and refused to split the cost 50/50 of having the necessary items repaired His portion would of been $1450). He now has avoided my emails and has forced me to contact the MTO and begin a civil lawsuit. Pretty sad over a petty amount considering the profit made from this sale.
I highly suggest if you are interested in any vehicles on their lot, please have a non-bias garage perform the safety before purchasing.
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Gerry L on Google
★ ★ ★ ★ ★ I bought a car from Joe online and I specifically asked if there was any damage or issues with the car. He assured me that there was only a little mark on the rear bumper. Because I live in Northern Ontario I bought it on Joe's word. Well as it turns out DO NOT TRUST JOE! The hubcaps are completely scratched with one that has a chunk missing, there is a big dent on the rear fender that he claims that he didn't see, there are parts missing to the car that he never disclosed and he promised to change the oil and he did not do that. He said his mechanic thought it was clean and recently changed. Let me assure you that very black oil is not clean. If that's what his mechanic thinks that I am more than worried about the mechanical safety that he has done on this car and am wondering if it's even safe to drive. When I called Joe about these issues he said it's only about $50 to pull a dent but he refused to pay for it. He said he was going to look into the missing parts and has not returned my call. I recommend looking for a car elsewhere, anywhere else.
How come in your response to this review you now remember seeing the dent that you claimed you never noticed? Grinded you on price? If paying exactly $150.00 less than your full asking price ate all of your profits, you should rethink your career choice.
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Alan Baigent on Google
★ ★ ★ ★ ★ I have bought 3 cars from queen street compact cars and joe over the years. I usually buy older model cars from joe and have been very happy with my purchase. These guys know used cars. I also get my cars serviced there and would take my car no other place.
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