Q Nails Griesbach - Edmonton

Friendly and top-notch service!! This is my first time getting my nails done here and I'm just in love with the salon and the staff!! I will definitely be going back.

Great place and great staff. They are so professional and very friendly . They pamper me and i love it

The manager at this location is amazing. The couple of times i have been there to do my nails has been awesome. She listens and assist in creating the nails i desire. They provide quality service and no parking stress. Their price is affordable.

I'm new to Edmonton and have being going there for a year and a half! First Salon I tried and I'm very happy with them! They are very qualified and social. I will continue to keep going to this Salon!

I have been going to Q Nails Greisbach for 7 months now, each time I leave thoroughly impressed. Their prices are awesome considering I get designs and longer nails ($50-60). The girls take their time and pay attention to detail. They have been able to do any design I've asked for and I always leave pleased. Any time I've had any issues they are extremely accommodating and always fix it for me quickly & free of charge. They're starting to get more popular because of how great of a job they do, so sometimes there is a bit of a wait but I don't mind (earlier in the morning and late evening are the least wait). This is the only location I go back to time and time again.

I used to be very pleased with the service here but after yesterdays phone conversation, I will never return nor will I ever recommended anyone to prevent them being treated as poorly as I did. Initially I was very nice and patient on the phone but that changed after the lady was rude, impatient, talking over me, raising her voice at me, and not letting me get a word in until I raised my voice so she could listen to me the same way she expected I listen to what she had to say. She said she could fit me in on a day for shellac manicure and pedicure and then I changed it for my friend to get her nails done instead, she initially stated she won’t book her in as she needs to know what design and how many designs she wanted when i specifically told her multiple times to just book her and worse case she won’t have any designs if there’s no time and I was willing to send her pictures of the nails shortly after too. So after going back and fourth, she finally agrees to book my friend in, without taking her name or number down and just having my number in for that appointment, she messages me literally two seconds later saying that they don’t have that time anymore. After calling a second time, I asked what happened as we JUST booked it and confirmed it and everything, she tells me that they’re understaffed and the lady who was supposed to do my nails doesn’t do acrylics, which my friend wanted and I told her that’s what I was booking for. Terrible customer service!! They should be calm and understanding to the customer, so they don’t lose another client, no matter the situation as I have worked in customer service for years and I was ALWAYS expected to be nice and listen to the customer even if they weren’t in the right.

Attention to detail was great and end result was terrific. However, if you're asking customer to be sure the shape etc is good for their liking, no need to get defensive if something is mentioned. You're still great at what you do and at the end of the day the customer is paying and looking at their nails daily.

I highly recommend this salon! They did an amazing job on my gel nails and pedicures every time. Definitely do a great job for a low price. They have some great colours available for nails as well. So so kind and very professional. I’m sad I moved away from Edmonton so I can’t go here anymore