Purolator
2.6/5
★
based on 8 reviews
Contact Purolator
| Address : | 140 Main St, Thunder Bay, ON P7B 6S4, Canada |
| Phone : | 📞 +88877 |
| Website : | https://www.purolator.com/en |
| Categories : | |
| City : | B |
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DT Mafiaone on Google
★ ★ ★ ★ ★ This has got to be the laziest, most unreliable shipping company in the city. 90% of the time the drivers don't even bother to ring my doorbell and I've even watched them once not even get out of the vehicle though my package was said to have been 'attempted to deliver.'
It is always the greatest disappointment when I order a package and fond out that this company is delivering it... I wish you could choose who delivers it because if you could, this company would be put out of business, at least in this city.
Horrible, horrible company and I wish the worst for you all.
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John J on Google
★ ★ ★ ★ ★ Have been receiving packages from purolator for several months now. Typical process is 2 delivery attempts.
This latest shipment the second attempt was cancelled without my consent. The tracking information says they contacted me to arrange a pickup. They never called me to confirm this I can prove it. Try calling… there is NO WAY to get ahold of the Thunder Bay office. Period.
If you guys had just did what you normally do and attempted a second delivery on Monday you wouldn’t have wasted both mine and your drivers time today and tomorrow now as I have to go to keefer terminal to pick up the delivery.
Why can’t we call your office? It’s pretty unbelievable.
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Dave Robertson on Google
★ ★ ★ ★ ★ Just had a delivery of my package. Was home at the time and watch the driver throw my parcel up my driveway from about 12 feet to my side door.
Through it so it would slide up my drive. Very unprofessional and lazy. Walk the parcel to my door and set it down and knock on door is probably the procedure. Would not recommend Purolator to anyone. I will also let supplier know this as well.
Can't teach stupid......
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leila monzavi on Google
★ ★ ★ ★ ★ Dropped off 6 Amazon return items yesterday, the guy printed 6 return slips & yet managed to mess things up. Only 3 retun items were processed by Amazon. How do screw up something simple Purolator?
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Esosa O (Dr. Websniffer) on Google
★ ★ ★ ★ ★ I was there yesterday to inquire about sending my boxes and TV from Tbay to Calgary. Giy at reception was welcoming and gave the stats, costs etc.
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Barbara Viklen on Google
★ ★ ★ ★ ★ Not posting about this one specificity but the company as a whole. Very disappointed. They froze my medication even after being told repeatedly that it was liquid. They lost it. They sent me to pick it up when it wasn't there. They don't have basic insurance coverage on any package. If I could give zero stars I would have.
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Marco polo_tobacconist on Google
★ ★ ★ ★ ★ Is there any way to directly contact you guys at the Thunder Bay office ? As pointed by many other people here, the customer care people are really rude and it seems like they don’t like working there.
I had a delivery coming in this morning at my condo, and my unit number was missing so the driver called us. Firstly, we tried calling back and no reply and secondly, upon calling the customer care they were unable to give any specifics about delivery. They said that delivery will happen next day(for a package that is already delayed 3 days).
I asked them to hold the package at the facility as I’m going out of town. Let’s hope it’s there when I come back ?
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Miss. Stefanie Fata on Google
★ ★ ★ ★ ★ Twice this week, they left a note on my door and not delivering my package when I was home. There was no knock, no ringing of the doorbell and if they had gone to the front door like normal people they would’ve seen that there was a sticker on the mailbox saying to leave the package without a signature. Purolator is awful. They do not do their job. No where did it say to go to the back door. Also going to someone’s back door is inappropriate unless it is stated. Front door is for strangers back door is for people that know you
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