Purdys Chocolatier

Name: Purdys Chocolatier
Address: 240 Leighland Ave, Oakville, ON L6H 3H6, Canada, H, Canada

4.2/5 ★ based on 8 reviews

Contact Purdys Chocolatier

Address :	240 Leighland Ave, Oakville, ON L6H 3H6, Canada
Phone :	📞 +98
Website :	https://www.purdys.com/
Categories :	Ice cream shop , Gift shop , Chocolate shop , Dessert shop ,
City :	H

240 Leighland Ave, Oakville, ON L6H 3H6, Canada

Best Chocolate shop in Canada

P	Peter Arth on Google ★ ★ ★ ★ ★ Good selection of chocolates. Similar to the other more popular chain, but a different spin on the recipes.
A	Angela M on Google ★ ★ ★ ★ ★ Good quality chocolate treats that are unique. And staff is always friendly & knowledgeable.
N	Nancy Lok on Google ★ ★ ★ ★ ★ Excellent service from Joe today. He was so attentive and friendly! What a pleasant salesman and the chocolate is fantastic... thank you for your help will definitely be coming back.
v	veleyny saavedra on Google ★ ★ ★ ★ ★ Delicious Canadian fresh chocolate, but my favourite is their pralines ice cream dipped in white chocolate. Super friendly staff!
J	Jer K on Google ★ ★ ★ ★ ★ Had them select the chocolates no caramel and mainly milk chocolate truffle style. The server tried several times to put caramel chocolates in there and was quite confrontational about there being caramel in it. I was given creams, caramels and coconuts. No milk chocolate truffle style. No straight up milk chocolate. Might as well just got a box instead of dealing with the less than adequate customer service.
T	Tess Jones on Google ★ ★ ★ ★ ★ My opinion is that Purdys needs to improve in customer service for online orders. I was on hold 3 times for over 15 minutes each time before their line hung up on me causing me to lose my queue and try again, with no results of getting through to a person. I sent an email to the addy indicated by using the link on the site, but it was returned as undeliverable. And finally I wrote them on facebook where my message was clearly received but ignored for 12 days. The website is confusing with regards to multiple orders and since I did not receive email confirmations ( even though I received order numbers at tine of purchase ) I wanted to confirm that my gifts would be in order for Easter as promised on the website. Purdys on facebook blamed the delay on social distancing however i believe a more honest answer would have been prudent... I could see the message I sent had been viewed as this is a feature on fb messenger... ignoring my message and question was rude and without reason. And to suggest the alternatives which I had already indicated were problematic and impossible, is another indication of poor listening skills and poor customer service.
W	Wil Costigan on Google ★ ★ ★ ★ ★ The chocolate here is so good! It is a little pricey but its a great gift for birthdays or Christmas. I definitely get this every year for someone.. Other than that, the ice cream is pretty good and a fair price for what you get (dipped in dark or white chocolate and nuts or sprinkles).
R	Radha P on Google ★ ★ ★ ★ ★ I went to this location Nov 20th in the morning. There was one individual working. He was extremely kind and considerate. I was buying chocolate for my recently deceased father as a final gift. My dad loved (LOVED) dark chocolate. I got a bit emotional as soon as I walked into the store. The man working was so kind and we talked about how much my dad would have loved to come in and pick out a box for himself. This individual went out of his way for make sure I walked out as happy as possible and I will never forget how kind he was. Especially in covid times it's easy to feel alone but he made sure I was ok. I have already called corporate to compliment the experience he provided me. Thank you to everyone who works at places that make people so happy, you are all so so essential.