Prestige Portraits
2.5/5
★
based on 8 reviews
Contact Prestige Portraits
| Address : | 1740 Island Hwy #104, Victoria, BC V9B 1H8, Canada |
| Phone : | 📞 +7 |
| Website : | https://local.prestigeportraits.ca/bc/victoria/1740-island-highway.html%3Fy_source%3D1_MjYzODkxMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D |
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| City : | B |
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Leiloni English on Google
★ ★ ★ ★ ★ Lovely girl working!! Very good at her job!!
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Phuong Phi Han on Google
★ ★ ★ ★ ★ The staff was not good with customers and after I finished shooting, I was not allowed to see my picture after shooting. This is very bad.
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Jon Seymour on Google
★ ★ ★ ★ ★ Overall bad service. Had to pay for my grad photos to be taken and then for the actual pictures as well. Couldn't buy individual pictures--all they had available were expensive "packages" that gave me too many pictures I didn't want. Would not recommend.
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Brent Stoll on Google
★ ★ ★ ★ ★ Nightmare complicated website, expensive and useless phone line. I wanted to order 4-5x7 photos and 2 hours later I order 6 for $144. Take something simple like ordering photos and make it complicated.
Never again
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marmot 1980 on Google
★ ★ ★ ★ ★ I don't udnerstand why this slow, unprofessional, obsolete company is still on the market. They request 5 weeks to deliver DIGITAL order. This is our last year with you guys. Chat link on a website requires all my personal information, but does not have a "send" button. One phone number that does not respond. You guys are stuck in 80x.
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Public Observer on Google
★ ★ ★ ★ ★ Most frustrating and useless website/phone/live chat/email EVER. Impossible to ever get a hold of anyone!!! Wait on hold for over 30 minutes every time I call, give up, send email, no response, call local office in Victoria, no answer, leave voicemail, no one calls back, virtual chat doesn't work! NO ONE ANSWERS!!! All I want is the Portrait ID! Why can't this be searched when you log in to the website??? I can search my child's name and school but it doesn't provide the portrait ID?? I've been trying to access it for MONTHS and ZERO CUSTOMER SERVICE
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Marie Iko on Google
★ ★ ★ ★ ★ Very frustrating to get ahold of. I went through their long annoying phone tree only to be told that I needed to go online and get support there. There is no support to be found.
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Marie on Google
★ ★ ★ ★ ★ I would give it zero stars if I could. For a professional photography studio I would expect a quality photo and not a blurry class photo. It has happened 2 years in a row and I have been waiting over a year now to speak with someone from the Victoria office to send a reprint and they have continued to ignore my messages. Horrible product and even worse costumer service.
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