Precision Nutrition

BUYER BEWARE!!! I have received the absolute most horrible customer service from precision nutrition! I signed up and paid for my class, got logged in and started doing my orientation and as I was reading it said you had to opt in to get your course materials in the mail. So I tried the char feature and I was advised that I would not be getting books and I would have to pay $199 to get course materials shipped to me, the program is already $1000 and said they were included. So I tried calling and only got voicemail (it’s impossible to get a human on the phone once you enroll)! So I called the sales line and spoke to the same lady that was on the chat and she apologized for giving me incorrect information and said that my books are going to be shipped out and it takes about 14 business days from canada. So I said ok I don’t want to cancel and I will stay enrolled. I completed my orientation online last night and scheduled time to start chapter 1 this weekend, well I work up this morning to an email from Kristina H who had canceled my account and deactivated my access (obviously the right hand does not talk to the left hand at this company). So I emailed her to say if she would have CALLED me like I asked in my email (before everything was cleared up) she would have known my issues were resolved. Then Kristina H emails me back saying she could start the “process” of reinstating my account. At this point I’ve been enrolled for less than 24 hours and have had 2 bad experiences with 2 different people and I’m concerned about the type of service I might receive going forward. I’ll just search for another nutrition certification because it seems once you start paying them and enroll they could care less about you! BUYER BEWARE!!

I've been involved in the wellness community for many years. Precision Nutrition not only offers their customers/students the most up to date scientifically backed research and nutrition data in addition online support groups, well packaged educational materials, software, and dare I say... the best emails ever. If you're new to coaching online or in-person taking any course provided by PN will set you up with every tool and challenge you to hone your own skills to become a better version of yourself + a better coach for your clients.