Platinum Medical Clinic

2.3/5 β˜… based on 8 reviews

Contact Platinum Medical Clinic

Address :

3170 Eglinton Ave E, Scarborough, ON M1J 2H3, Canada

Phone : πŸ“ž +
Website : http://platinummedical.ebook.clinic/
Categories :
City : J

3170 Eglinton Ave E, Scarborough, ON M1J 2H3, Canada
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Reese’s Buttercup on Google

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If I could give below zero I would ! The doctors are amazing the Front Desk is by far the worse I've ever had to experience. I Urge you to go else where especially for serious medical concerns. They place you on hold for over 10 minutes and once you do speak with someone they are extremely rude. They cut you off and are wrong and strong. I've had to call them over 4 times in the past 4 hours to ensure my prescription was sent to my pharmacist . First they sent it to wrong pharmacist and then refused to email me my own prescription to have it filled on my own. The manager is absolutely ridiculous. When I asked to have my prescription emailed directly to me his response was " I don't want my staff doing double work" so in order word he rather us wait in pain and for us to chase them. He also went ahead and told me to tell my pharmacist to fix their fax machine rather than coming up with a proper solution. If anyone has any information on how I can report this Doctors Office especially the Management of the front desk please respond and let me know. They should absolutely be shut down !
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Ayaz Haider on Google

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Unbelievably unprofessional. The 3 hrs of waiting past the actual appointment times are common. There were multiple occasions where I’ve set up an appointment only to find out the administration has not correctly inputted the information, hence the appointment was never registered into their system. When they do correctly set up the appointment, the wait is significantly long (which is a management issue) and the administration provides false information when asked about the prolonged wait, saying things like β€œyou’re after the next patient,” yet you end up waiting few more hours. Also, they are not apologetic at all for their ongoing mistakes. There was an instance where I actually acquired flu like symptoms at the clinic, being around people who were also sick and requiring medical help. I came for a different issue and ended up being sick. Despite the lack of professionalism of the administration and incompetence of management, I do respect my doctor and believe that she provides great service.
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Angel Wingzz on Google

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Dr jiwani is by far the best doctor. But the medical facility itself is outrageously unprofessional,to be quite honest I have no idea how they're still running. The front desk is extremely unprofessional and disorganized. Im really sadden that Dr.Jiwani moved into this facility.Shes the only reason why I tolerate there or I would've left awhile ago.The place definitely needs a renovation. Especially in the patient rooms even the garbage cans have holes in them and its really not a good look for it to be a medical facility. They need to get it together I definitely see why they have a low rating and I definitely agree. But as I said overall Dr.Jiwani is the best and I hope she moves from here soon!!!
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Noushad Ahmed on Google

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Physicians are very caring, friendly and competent. Also they are active listners and good in building therapeutic relationships with patietns. I am going there for long time and found them clinically strong team including other staff. Recently, I saw Dr. Hirshhorn and Dr. Michelle and they both were very caring.
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Masbaur Tech! on Google

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This is the worst walking clinic I have ever been. Very unproffesional , disorganized and so rude doctors and staff. Took my daughter and she was suppose to get a immunization.The doctor we spoke she was so rude and very unproffesional. No time to listen to my concern she was kept interruptung. The doctor name was Lal. I do'nt think I will ever go there again.
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Mra. mastura on Google

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The worst doctor is doctor javani Almas don’t go here the receptionists is rude and the doctors! The doctor comes and sees you for few minutes gives you medication and no referrals. Then she proceeds to ask you to come second time to make that extra income from you even if your health is not doing well! Hence is why I will not let my son and my husband to come to this location again. Also the wait time even if you booked in advanced is greater then 1 hour for the doctor to only rush in and see you for 2 minutes and never listens to your concerns never coming here again.
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Rafay Riaz on Google

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My family and I have been going to Platinum medical clinic for over 15 years. Even though all my siblings, parents, and I have moved out of this area to different cities, we still choose to drive to Scarborough for medical needs. Dr. Lall always greets us with a smile and provides the best medical advise. Thank you for all your help and support throughout the years.
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Uzma Mustafa on Google

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Dr Angela Chan is amazing. Listens, professional, follows up. I'm so glad I found her. Going virtual makes it easy to get an appt and calls take place within the allotted time. The staff I've dealt with are friendly and pleasant to speak with.

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