Plancher PM
4.4/5
★
based on 8 reviews
Contact Plancher PM
| Address : | 4378 Desserte Sud Autoroute 440, Laval, QC, Laval, Quebec H7T 2P7, Canada |
| Phone : | 📞 +87 |
| Website : | http://plancherpm.com/ |
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| City : | T |
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Sylvie Plante on Google
★ ★ ★ ★ ★ Très bons services, employés courtois à l'écoute de nos besoins.
 Very good service, courteous employees attentive to our needs.
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Denis Brisebois on Google
★ ★ ★ ★ ★ service hors pair, qualité de produit indéniable, belle salle de montre,
grande variété de produit. Félicitations a tous!!!
outstanding service, undeniable product quality, beautiful showroom,
great variety of product. Congratulations to all!!!
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Yannick Tétreault on Google
★ ★ ★ ★ ★ Excellent service et ils sont très professionnel. Ils ont un très grand choix de produits et les prix sont excellents. Je le recommande à tous le monde.
Excellent service and they are very professional. They have a huge selection of products and the prices are great. I recommend it to everyone.
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G B on Google
★ ★ ★ ★ ★ Très mauvais service client. Magasinez ailleurs. J'ai laissé un message pour poser une question au sujet d'une marque de revêtement de sol particulière disponbible chez Plancher PM. Pas de rappel, donc j'ai appelé à nouveau et j'ai pu parler à la personne à qui on m'a dit pouvait m'aider en ce qui concerne ma situation. Il a indiqué qu'il regarderait et me rappellerait . J'ai appelé plusieurs fois depuis mais pas de réponse. La dernière fois que j'ai appelé était simplement (et poliment) pour demander un appel de courtoisie pour me faire savoir si Plancher PM pouvait ou non m'assister. Encore une fois, pas de réponse. C'est clair que cette entreprise s'en fichent de leurs clients.
Very bad customer service. Shop elsewhere. I left a message to ask a question about a particular brand of flooring available from Plancher PM. No call back, so I called again and was able to speak to the person I was told could help me with my situation. He said he would look and call me back. I have called several times since then but no answer. The last time I called was simply (and politely) to request a courtesy call to let me know whether or not Plancher PM could assist me. Again, no answer. It is clear that this company does not care about their customers.
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Victor Olaru on Google
★ ★ ★ ★ ★ Beaucoup de choix de plancher de bois franc et d'autres produits!
Many choices of hardwood flooring and other products!
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Andrée Cousineau on Google
★ ★ ★ ★ ★ J'ai fait poser des planches d'ingénierie de chêne blanc par planchers PM. Tout s'est bien passé. Ils ont respecté l'agenda prévu, les poseurs étaient polis et qualifiés. Le résultat est au-delà de mes attentes. Je les recommande sans hésitation.
I had PM floors installed white oak engineered planks. Everything went well. They respected the planned schedule, the installers were polite and qualified. The result is beyond my expectations. I recommend them without hesitation.
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Mayer Ostreicher on Google
★ ★ ★ ★ ★ Great service
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Fabrizio D'Angelo on Google
★ ★ ★ ★ ★ Worst possible experience ever. 3 years ago i moved into a building which all the units had flooring from Plancher PM. Every unit had issues with face checking (cracking). They did not perform the installation properly nor did they acknowledge a defect with their product. After numerous consultations with "National Wood Flooring Association" it was determined that there is an issue with the product. Initially Plancher PM agreed to change the flooring, then they retracted that offer and blamed the consumer for not maintaining a proper humidity level in the units. Numerous people had the floors changed at their own expense. Plancher PM insisted they did nothing wrong. However after 3 years now, the cracks have gotten so large, that you could see below the floor planche and see that there isn't any moisture barrier between the flooring and base plywood. They skimped out on the installation. I never write reviews, but i wouldn't be doing my civic duty if i didn't inform the general public of the terrible service you will get at Plancher PM if you get any issues. I do not recommend anyone purchasing from this place. Absolutely terrible.
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