Pharmaprix

This is an "independent" pharmaprix and so they will not honour all sale prices advertised in their weekly flyer. Rating is for the store and not the pharmacy services.

Bad behavior from the lady with the dark hair. Dated ( 7th April 2022 ). She couldn't let us wait for 5 mins despite being customers. She was racist.

Incredibly kind, caring, knowledgeable, and efficient pharmacists. They consistently go out of their way to be helpful. Blown away by their service.

En bref, n'y allez pas. Sauf si t'aimes un shitshow. Consistently the worst pharmacy I've ever had the misfortune of dealing with. They incorrectly filled my medication twice, giving me the wrong dose which could have been extremely dangerous if I hadn't noticed. Making this mistake two times is completely unacceptable, it could be life-or-death depending on the medication. Watch out. The attitude of the people working in the pharmacy is beyond belief. They act as though their mistakes are your fault, and do nothing to help. They have incorrectly billed my insurance four times, resulting in extra out-of-pocket charges for me. Now, waiting to get my allocated COVID rapid-tests is a nightmare. I waited in line 2 hours on the 2nd day of test distribution. They ran out, fine, it's the govt's duty to provide enough. They gave me a billet to pick up the tests that evening, and tell me explicitly not to call in advance. I go back when they say to, the woman demands to know why I showed up without calling first - because I was specifically told not to! The disorganization is real. So no tests then, they have nothing and tell me they'll call me. Fine, I'll wait. They call a week later saying they have a kit for me, but I am on holidays, so the woman tells me they can hold the kit until I return. I called four days ago to confirm they had the kit reserved for me, the woman on the phone says yes, no problem, it's here waiting for you. I return and go today to pick it up - the woman behind the counter, with extreme rudeness, tells me there is no kit, and attempts to say this is MY mistake. Umm, no. Now, they call me and tell me that it shows I've already picked up my testing kit, so they can't dispense one to me. What?! This is impossible, which I told them, and they respond "well that's what the system shows, so we can't help you". Insane, and a complete waste of HOURS of my time resulting in bupkis. Now, because of their incompetence, I can't even get another testing kit until after January 21st due to gov't mandates. Thanks a lot! I've switched pharmacies for all of my prescriptions and would never recommend anyone to visit this Pharmaprix.

I've been a devoted customer at this Pharmaprix ever since the very wonderful and beloved Saul Singer moved there from his smaller pharmacy on Mount royal Avenue near St. Urbain . Saul is no longer there but many lovely , generous and concerned staff members such as Carmela and Adam and more recently Kali provide incredibly kind and conscientious service to all fortunate regular customers .

Highly recommend this place for vaccination. The pharmacy owner is professional and so helpful despite being busy. Dr Saulnier is fantastic.

Pharmacist explained how to use medication for my son. When I got home there was a couple inconsistencies with doctors directions, the Pharmacist and info in the medication leaflet so I returned to clarify my concerns with my wife the pharmacist was mad made us wait forever and gave us attitude. Said to my wife I already explained it to your husband! I explained that It's a child we're are talking about and I would take as long as it needs to be ? customer service is lacking

I’ve been a customer at this pharmacy for many many years. The staff are consistently some of the kindest people I come across in my daily life. In particular, there is a man who stocks shelves (thin, wears glasses). He has such a warm and inviting aura! He is so friendly and always helpful. Sometimes I feel I might be bothering someone by asking where stuff is when they’re busy, but he helps you in a way that seems like he takes pride in delivering great customer service. He’s awesome.