PetSmart - Calgary

Name: PetSmart - Calgary
Address: 321 61 Ave SW, Calgary, AB T2H 2W7, Canada, H, 2, Canada

4.2/5 ★ based on 8 reviews

Contact PetSmart

Address :	321 61 Ave SW, Calgary, AB T2H 2W7, Canada
Phone :	📞 +888
Postal code :	2
Website :	https://stores.petsmart.com/Calgary-ab/South-Calgary/
Categories :	Pet store ,
City :	H
Description :	Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

321 61 Ave SW, Calgary, AB T2H 2W7, Canada

Best Pet store in Canada

T	Travar Hofmann on Google ★ ★ ★ ★ ★ So today I went to the store to get a fish to go with my other one that I use to have 2 the gentleman that was in the department was nothing but rude and telling us what to do. No customer service here. And on that note we bought the 2 from their to start and had no problems with getting them so why could we not have a 2nd to go with the one we had cuz one passed a few weeks ago has put water tested and all so no reason for his rudeness and lack of customer service. Your job is to help not tell me. Recommend and all but to force and be rude and raise your voice is beyond horrible. Won’t be back. That was my time and gas to go their for nothing. It was April 4 2022 at 445 ish
C	Charli Smith on Google ★ ★ ★ ★ ★ Sadly petssmart has gone way down. They used to carry lots of quality toys, collars and leashes at great value, not to mention the price of dog food was always affordable compared to pet land. Now they charge 66.00 on sale for a bag of royal canin that I can purchase for 60.00 elsewhere,not on sale. The shelves are bare, the staff is unwilling to help and they have a security guard following you around the store. I'm hoping this is just a bad location and not representative of how the petsmart brand is going.
C	Caleigh Joltee on Google ★ ★ ★ ★ ★ Went there to get crickets for my gecko, hedgehog and hamster. The crickets are scooped by an employee instead of prepackaged, so they were all alive when I got home. Additionally, there was a security guard posted at the front of the store, which I appreciate in a store containing live animals.
R	Rebecca S of the North on Google ★ ★ ★ ★ ★ It's always very welcoming walking in! Everyone loves when I bring Captain Jack Sparrow (my cat) always clean wonderful to visit.
S	Stevon Robb on Google ★ ★ ★ ★ ★ Went in for something specific for my cats. Middle aged gentleman asked if I needed assistance. Asked for what I wanted, directed me right away and when I asked about the items he gave good information. Was in and out quickly with what I wanted.
D	Darian Young on Google ★ ★ ★ ★ ★ The care of the fish specifically here is unbelievable. As someone who has a heck of a lot more experience than their “fish experts”, I am appalled to say the least. I bought a very small sad looking beta on Friday, (I went in for cat food), I tried to speak with someone in the fish department about its condition, waited for 20 mins and no one came to speak to me. I ended up leaving with the fish as I couldn’t leave it to suffer. I brought said fish to the vet where they told me he had days left to live. His fins were destroyed, and he was covered in ick. I bought the fish some drops and medication to make it’s last few days decent. I woke up this morning to said fish dead in the tank. I rescue these animals so betas are nothing new to me, this is entirely pet smarts fault and I am beyond disgusted in the quality of care these animals are being given. Called three x today to have someone speak to me, once again I was put on a crazy hold and no one would talk to me. Train your staff better, and do better for these animals.
S	Szera Nolan on Google ★ ★ ★ ★ ★ The young lady that helped me went beyond the call of duty!!! I arrived to discover what I thought I wanted was not even close! I'm max stressed while prepping for my miss P. to have major surgery and this gal was very supportive and creative in coming up with a better and best plan ever on many levels to help limited ability for P to relieve herself now until surgery and up to 5 mo.s recovery. She was also my cashier, COMMUNITY CASHIER -606012 Pet Smart #0490 (Chinook) Date: 03/16/2022 Her patience, professionalism, compassion and adaptability should be noted! szera
A	Adam T on Google ★ ★ ★ ★ ★ Super clean and organized on a Sunday morning. Liking the Exquizicat line of cat supplies they carry. Plenty of stock for what I was after. The gentleman at the cash register greeted me on my way in and was so friendly on my way out. Told me to tell my cats that PetSmart says "Hi". It was a cute gesture that left a good final impression.