Pet Valu

4.5/5 β˜… based on 8 reviews

Contact Pet Valu

Address :

1171 Golf Links Rd, Thunder Bay, ON P7B 7A3, Canada

Phone : πŸ“ž +8799
Website : https://store.petvalu.ca/location/2310/
Categories :
City : B
Description : Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles.

1171 Golf Links Rd, Thunder Bay, ON P7B 7A3, Canada
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sharon oja on Google

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Ordered online. The store called when my item was ready. Called when I got there and delivered it to a table outside. Quick and easy.
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Craig Rawlins on Google

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There was a Meet & Greet today at this PetValu. A very good store with a wide variety of foods, toys, etc for my pets. And they had some very cute puppies up for adoption from Paws 4 Love.
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Bev Hunsberger on Google

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Very helpful and friendly staff. You pay a little more, but you get more personal service and more variety than big box stores.
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Ichabod Crayne on Google

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My first visit. There is a lot of stuff here. Picked up a large soft sided carrier for my two cats. The staff and owner have thorough knowledge of their products and spent a good amount of time with us. We got a lot of attention and some good recommendations. We are also trying out raw food products of which there is a full selection here. I like this place! I think this is the first 5 star review I've ever posted.
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Amanda P. on Google

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I have had many positive experiences at this Pet Valu and have become a regular customer and familiar face since moving to Thunder Bay at the beginning of the pandemic. Unfortunately, my initial experiences shopping here were highly unpleasant and the way I was treated by employees was unacceptable. To elaborate, on several occasions, I have not only had employees watch my every move in this store, I have been physically followed and crowded with incessant asking β€œhow can I help you”s and β€œis there something I can help you find”s. These instances were excruciatingly uncomfortable for me to the point that I rushed pay and get out, having proved that I was, in fact, a paying customer and not a thief. I have never in my life felt like I could not shop in peace in the way that I have since coming to Thunder Bay at the beginning of the pandemic. This Pet Valu is not the only store that has made me feel this way. I am a person of colour and suspect that, especially with a mask on, I might pass for indigenous. I am confident that I have been profiled in this store and ask that store owners and managers reflect hard on their shortcomings when it comes to educating employees on proper conduct. Better yet, I hope those in charge of employment will begin to actively seek BIPOC employees and work towards diversifying their teams and breaking down barriers in the pet industry.
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Taylor Johann on Google

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Great selection and always helpful staff.
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Krys Rondeau on Google

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The staff who packed my order were very sweet. (@ the Golflinks Rd. store) It was my Fur-baby girls 3rd birthday and my Fur-baby boy's 1year Gotcha-day and they left a special message with a few extra treats for them. It was sweet and put a smile on my face. Thank you for the kind gesture! It was much appreciated. ?
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BettΓ½ McDonald on Google

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Purchased cat food and cat litter (World's best cat litter) and bags for Litter Locker for my two cats. Other times I buy lite dogfood, yes you guessed it for my dog. Helpful staff.

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