Parker Marine Nanaimo

After my 27 year old boat motor suddenly decided to blow up one day, Barry and Nick fit me in in a rush, got me fixed up with great advice and a great deal on a new motor and rigging, and had me back in the water in time for the weekend! The only minor issue I had was that messages didn't always seem to get relayed from sales to service and vice-versa. But the quality of the work was top-notch!

I made an appointment for some work on my Robalo fishing boat. I took it in at 0800 Am They had a mechanic working on it within 15 minutes. It was finished by noon.Other boat shops take your boat and it sits in their yard for days after you bring it in. Fantastic service and Knowledgeable service desk. Robert

We have had a terrific buying experience from Ian at Parker Marine. 2020 22LSV We’re so far really happy customers and have been for many years! Great crew there all around! Keep up the good work

My small engine a 2.5 hp Yamaha went in for service 6 months ago and was never used and now will not start. Brought the engine back and without even looking at it the service department said it was my fault and it would cost me Nice way to treat your customers . Motor went in working just fine all I asked for was maintenance at a cost of 500 plus dollars

Marine sales: new and used boats; outboard motors; repairs; and marine supplies. Friendly staff, good products and to deal with staff.

Thanks to the team at Parker Marine our motor purchase and installation was seamless & quick.

Both my wife and I worked very hard to save up enough to purchase our family dream boat. We bought it based on its "like new" condition thanks to the prior owner putting in $50 000 for the resto. $10 000 of that towards the new fiberglass which was shiny as a wet blade of spring grass.The boat was parked in our drive from April 1 to the 13th. Many witnesses will attest to the boat not leaving our premises as the wife wouldn't let me use it till it received a new kicker. Safety for our kids. The 13th it was taken to Parker marine in Nanaimo to install the kicker. The boat was at Parkers for 9 days total. I happily gave $8200 to them for the work UNTIL i got the boat home. My wife and i immediately noticed DEEP cuts on BOTH sides of the hull. Within 15 minutes i was at the dealership. The desk rep investigated the damage declaring - "it's fresh". He said the manager would view the tapes. I was relieved - okay this is a step.The manager – Ian Evans - says to me some days later - "not our doing". "look you probably didn't' notice the damage when you bought it". He went on to say he viewed a “grueling” 2 hours of video and saw nothing?? 9 days remember - 216 hours condensed to just two hours? Owning sophisticated camera's for usage in my own business i know a thing or two about them and unless there was a camera specifically set up on our boat there is just no way 216 hours can be condensed to a mere two hours. Motion detectors or not as our boat was seriously damaged at Parker Marine. PERIOD. Friends pushed me to contact the owner - Rob Parker himself. I did. And he said he would make the trip and go over the boat. "I'll call you" Well, that call didn't come. Two weeks later with zero effort on Robs part to contact me and my kids crying to go out in the boat, i "call Rob back up". Rob says he and his manager Ian talked to the prior owner who said he did the damage himself?? Well, that "story" does not sit well with the prior owner after i told him. "i did not say such a thing" prior owner says ." I said there were SMALL imperfections on it but nowhere near the damage i saw with my wife after it came back from Parker's" and "they construed my words". Rob seemed to be searching his own words to get me off the line and came up with yet another scenario - "well, maybe some kids, even yours, rammed into your boat with their bicycles". Well, Rob maybe one of my dogs also got hold of my fillet knife and decided to carve his girls initials into that once so shiny hull. About now i am fed up with this blatant cover up and told Rob i am not giving up here because it is the principle of your company's actions that need to be rectified. Robs answer --"good day" and he hung up. I will continue the legal battle. But in the meantime, i feel it is my responsibility to share our nightmare experience through various complaint boards. When owners do their due diligence, they will see our posting. They will be cautioned not to make an assumption that because of the nature of both Ian Evans and Rob Parker's profession, they will be honorable businessman.

They did a great job on servicing a small engine for my work. The staff was very helpful and the job was done in a timely manner.