Pacific Coast Heavy Truck Group
3.7/5
★
based on 8 reviews
Contact Pacific Coast Heavy Truck Group
| Address : | 9758 203 St, Langley Twp, BC V1M 3E3, Canada |
| Phone : | 📞 +88877 |
| Website : | http://www.pchtg.ca/ |
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| City : | M |
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Rupinder Brar on Google
★ ★ ★ ★ ★ No stars very bad way of talking
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Anmol Sangha on Google
★ ★ ★ ★ ★ horrible experience, knowingly installed faulty parts and continued to charge us. take your business elsewhere and don’t support these scammers
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Gee Nagra on Google
★ ★ ★ ★ ★ I have bought a brand new volvo 760 from this location. They provide excellent service until the purchase has been made and that was it. They think their job is done after that. As happy i was at the beginning, more disappointed i am right now. I had the worse experience of my life with their customer service. I went there for truck's second service, it was rip off. so many hidden charges, unwanted costly parts replacements. when i took it to one of their staff member, instead of explaining, he was rude and very unprofessional. If you buy a tv worth a grand they provide more customer service than a truck purchase. Truck is great no doubt, but their bad customer service costing the volvo future customers. I won't be coming back here for my next purchase.
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Deven Samra on Google
★ ★ ★ ★ ★ If I could give them no stars I would. This company is trying to charge me for their own mistakes. It seems as though they are more greedy for money rather than actually solving the problem. Overall just very poor customer service. I do not recommend this company.
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neil rose on Google
★ ★ ★ ★ ★ Now that Doug, Marty and Maureen have retired it’s become one of the worst dealerships. Natalie the new finance manager is very rude, no customer experience, would never buy a truck again from them.
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Jimmy Gill on Google
★ ★ ★ ★ ★ Biggest crooks in the industry , stay away from they charge you 3-4 times more then any other mechanic , horrible people, i hope they shut down or somebody takes these crooks to court
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Yasin Ma on Google
★ ★ ★ ★ ★ Worst experience ever brand new truck and they charged me 700 for alignment and my truck is pulling the opposite direction and they scratched my truck rude employees.waste of money and they don't honor their warranty
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Zelda on Google
★ ★ ★ ★ ★ Came to pick some parts for my dad. As I was waiting this guy was at the counter and ignored me. His name is Phi (pronounced Fi) - don’t know actual spelling. I said to him that my dad will call you for the part which I come to pick. As soon as I said that he disappeared. He went at the back and then came this wonderful gentleman named James who politely asked me for help and he even talked to my dad over the phone and took all the orders. My dad has some choice of parts and had questions regarding the manufacturer’s of the part. When Phi heard James talking to my dad he came to the front counter again. James politely asked phi if he knew where the part was made and phi replied “ yes and said some kid made it.” I hope the management here hires people who has better customer service skills and and know how to answer not lie saying some kid made the parts. Please hire more people like James and let phi know that we are NOT getting parts for FREE.
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