Onyx-Fire Protection
3.2/5
★
based on 8 reviews
Contact Onyx-Fire Protection
| Address : | 400 Matheson Blvd W, Mississauga, ON L5R 1B8, Canada |
| Phone : | 📞 +7 |
| Website : | http://www.onyx-fire.com/ |
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| City : | R |
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Laeticia K. on Google
★ ★ ★ ★ ★ Excellent customer service with experienced & knowledgeable Technicians make Onyx-Fire a company that I would highly recommend. ☆ 5-STARS! ☆
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David Dilliott on Google
★ ★ ★ ★ ★ Onyx-Fire Protection is a 5-star service provider, with a friendly, coordinated, and accomodating office staff backed by a highly skilled and professional team of Technicians.
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Heather Barrett on Google
★ ★ ★ ★ ★ I work for a construction company and have dealt with a few different fire protection companies. They are very professional and always respond very quickly. It's taken me weeks to get other fire protection companies to come out or even just answer an email with more than a one word reply. They always answer the phone or your email and they explain things. Onyx-Fire by far has been the best for us. They provide quality work and the price is always inline with what they all charge. They get a 5 star from us and I would definitely recommend them.
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tony tu on Google
★ ★ ★ ★ ★ Your drivers need to be taught how to drive . Rush hour time 4:15 your driver almost smoked me cutting people off going atleast 20 above the speed limit. Have a photo of your driver's van to share.
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Larisa McEachren on Google
★ ★ ★ ★ ★ Onyx Fire provides the most efficient and professional inspections & service at my workplace. Highly Recommend for any fire service!!
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CK PROPERTY MANAGEMENT on Google
★ ★ ★ ★ ★ We've been working closely with Onyx recently throughout Windsor, Chatham, London, & the GTA. Their service is prompt and professional with a strong office staff, making Onyx-Fire Protection a 5-Star Company that I am happy to recommend.
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Mary G on Google
★ ★ ★ ★ ★ This company is a poor excuse for a company, very unprofessional. Demanded to be paid before the work was completed, didn’t even resolve my problem. Only made it worse!!! Cheques was give to technician, only to sent me another invoice for the bill I paid and demands another payment for a technician that literally did nothing but show up on site. Zero communication only demands for a credit card to be on file. Good one, don’t be fooled. There are better companies out there! That would actually fix the problem. A complete waste of my time and money!
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Anton T on Google
★ ★ ★ ★ ★ I have to express my concerns about this company in hope that this company sees my comments and will improve their awful service. Unfortunately, I was tied up to their service due to the fact that my commercial unit belongs to the condo corporation that has the contract with them so I had no choice . There was a call from my side to drain the sprinkler system in order to perform the sprinkler system work in the unit. The onyx fire confirmed the 8 am arrival on site to perform the drain of the system 2 days in advance. On the day of the performed work nobody arrived until 11am. Because of this the work had to be extended to the next day since my contractors were not able to finish everything on time. The second day also led to the extra call charges for the second time drainage. The conversation about the extra charges with the management of Onyx Fire led to nothing and I got the second day charge. On top of everything, the drainage wasn’t fully done and when sprinkler contractors opened the pipe the water burst causing substantial damage to the finished walls and ceiling. This fact was also brought to the Onyx Fire management’s attention but was left out as a minor issue not requiring any financial reimbursement. When reviewing the invoice I have noticed that the Onyx Fire technician indicated the extra hours of work that I got charged for later on. What can I say? Scammers. I will never work with them ever again by my choice. I would pay more but will get a proper service. People, choose wisely!
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