On Side Restoration Services
3.8/5
★
based on 8 reviews
Contact On Side Restoration Services
| Address : | 600 Frances Ave, Victoria, BC V8Z 1A3, Canada |
| Phone : | 📞 +7977 |
| Website : | https://www.onside.ca/en/branch/victoria |
| Categories : | |
| City : | Z |
|
N
|
Neela S on Google
★ ★ ★ ★ ★ Our home flooded and Todd and his great team dried up and restored the house in a timely manner and got us back in much sooner than we could have ever hoped to do on our own.
Contractors are scares due to Covid and materials are taking months vs weeks due to inventory shortages but restoration was all done and complete in 10 weeks which was less than I had anticipated.
Asbestos abatement included.
Thank you Todd and team.
|
|
H
|
Heather Keevil on Google
★ ★ ★ ★ ★ Having never had an insurance or restoration claim before, we were extremely satisfied with On Side Restoration Services. All the employees we worked with knew what they were talking about and did their job efficiently and effectively. We were very pleased with all the repairs and restoration. Highly recommend On Side to anyone needing restoration work done.
|
|
B
|
Bath Set on Google
★ ★ ★ ★ ★ Had a flood. Started out well. The project manager came out quickly and did an assessment. They came in and removed flooring and lower walls within a few days (although there was additional damage done in the process). Then it went downhill from there. Not responsive at all (awful!), and they refused to work with the flooring company that I wanted to use even though the flooring company was ICC approved. The insurance company was fine with me using the flooring company that I wanted, but On Side wanted me to use a specific company. My only option would have been to take a pay-out on the value of the flooring for a much lower amount and then try to co-ordinate between the two companies myself.
I ended up severing the relationship and going to Downs Construction. Downs did a great job and happily worked with my chosen flooring company. Their communication was awesome.
|
|
N
|
Neil Philadelphia on Google
★ ★ ★ ★ ★ I was very satisfied with the OnSide's prompt response to my flood from the inception. Their staff and sub-contractors did excellent work. There was some room for improvement re communication when there were lulls in the project. Overall, the project was completed and the quality of work was excellent and all the staff I interacted with onsite was very pleasant. Overall, a positive experience!
|
|
J
|
Jean-Paul Thuot on Google
★ ★ ★ ★ ★ Nick managed my claim from start to finish - he was very quick to communicate, as were the office staff in setting up scheduled times for the trades. All the trades were friendly and efficient, and did a great job. The couple of deficiencies (including one I caught AFTER I had signed off on the claim) were addressed quickly and to my satisfaction. I would recommend On Side.
|
|
A
|
Anna K on Google
★ ★ ★ ★ ★ We hired On Side for flood repairs in our condo. The work started out OK but after the repairs got going there was constant stalling and absolutely no communication from dispatch or the project manager. We were told over and over there would be a schedule for repairs provided to us but would go a week without hearing anything from anyone. After having an unfinished massive hole in our wall for almost 3 weeks without a confirmed date to repair it we decided to hire another contractor to finish off the rest of the work.
|
|
E
|
EastvanBlackcat Hardscapes on Google
★ ★ ★ ★ ★ use anyone but on side, hire these clowns and you will regret it. project manger is incompetent, workers are sloppy, work is shoddy. edit: now they want me to waste even more of my time sending emails. here's a tip on-side: how about having project managers (gerry) not hang up on irate residents when the gantt chart he produced isn't worth the paper its printed on.
|
|
L
|
Leslie P on Google
★ ★ ★ ★ ★ Folowing serious water damage to our condo we couldn't be more pleased with the restoration services provided by On Side during what was, for us, a very traumatic period. Gerry Bernard of On Side came through for us with his excellent organizational and communication skills and, while the industry has been struggling to deal with customer's problems during this time of Covid and weather extremes, his prompt responses to our emails and phone calls meant more to us than anyone could imagine. We were also very impressed with all aspects of the actual restoration work. Everett and the contents/demolition crew had to shuffle furniture and remove all of our hardwood prior to installation of new flooring. Following the installation of the hardwood by the flooring company, On Side carpenters Ian and Tom, were extremely careful and professional in their task of repairing baseboards and toe strips. Finally, Everett returned with the contents crew to put all the furniture back in place and, now that they're done, our place looks like new!
|
Write some of your reviews for the company On Side Restoration Services
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Building restoration service, Water damage restoration service, Fire damage restoration service,
Nearby places On Side Restoration Services
