Oakville Tire & Auto Centre Ltd.

Amazing staff, Great customer relations and great service. Truly a great place to get any vehicle service done. I've been going to oakville tire for 5 years and never have I been disappointed with the work they do. I highly recommend anyone and everyone go to oakville tire and get your vehicle serviced!

A1 job, had my car in and out in 1 hour, newer tires, balanced, and reset on my car.

I had an emergency with my suv and contacted Oakville Tire. Immediately I was taken care of. I was given good honest advice. They are so knowledgeable and helpful with all of the questions I had. I can’t thank them enough for helping me, and providing such great service. It’s nice to know that there are still good, honest people and businesses around. I will indefinitely recommend Oakville Tire to friends and family. Thanks again!

Excellent work on my car's cv axle replacement !!

Very unhappy with the service from Oakville Tire. Got a flat and called Oakville tire and spoke to Glen. Apparently my tire wouldn't be in stock for a couple of days and they asked if I could bring the wheel/tire in and that way they could mount and balance the new tire on my rim and then I could pick it up when ready. Brought rim/tire in around 9am and waited in empty reception for about 5 minutes while the guy working the desk was eating his breakfast. Eventually he came out and I explained the situation and left the rim with him. I sheepishly explained that it was a 1-month old car I asked that they be very careful with the new rim. He said "noooooo problem - our equipment won't even touch that". Well I come back and pick up the mounted tire and they've gouged the inside of my rims in 4 different spots in sets of 2 gouges. Called back for an explanation of how it happened and was given nothing except an apology. The manager Ken was nice enough to email me and commend his guy Glen on what a great job he did handling my concerns. Ken, if Glen is so good then maybe he should be mounting and balancing the tires because whoever did it was incompetent or just didn't care. Or maybe your equipment damages rims and that's just the way it is...but if it's on the inside of the rim hopefully customers don't notice. Anyways - never again. Lesson learned. (Edit - notes to Oakville Tire's response) 1) Absolutely misleading response from Oakville Tire. Rims were ceramic coated weeks earlier. Ceramic coating is literally just microns thick - your equipment gouged the rims right to the bare aluminum in 4 areas in sets of 2 where the wheel was clamped. Nothing to do with ceramic coating. Really upset with their defensive response and failure to accept responsibility. They know exactly what happened - own it. 2) Your staff made the choice to clamp a brand new rim on the inside of the barrel instead of on the outside of the rim which gets covered up by the tire. Is that not incompetence? Normal practice would be to clamp the rim on the outside if you didn't want to leave any marks. 3) At no time did Ken (GM) ever call me. Glen called me once, failed to answer any of my questions i.e. how did it happen?, why did it happen?, how could it have been prevented?, why were my instructions ignored? All he did was offer an apology and asked me what he could do to make me happy - I explained that all I wanted was for my rim not to get damaged - "do you want to buy me a new rim??" well, he didn't answer that question either - silence. Oakville Tire's follow up was limited to 1 phone call and definitely was not as magnanimous as they've indicated. 3) Ken (GM) did email me within 10 minutes of leaving this review explaining that Google reviews don't affect their business in any way and that he was disappointed in how I handled the situation. Ken - you had 2 weeks to do something/anything and you didn't lift a finger other than to send me an email with a patronizing "merry christmas" and wisecracking that I had mental issues. Wow Ken, you're making jokes about your customers having mental issues during a pandemic?? Bottom line is that some people may not care if their rims get hacked up and that's understandable....IMO how they handled this issue and how they treated me should be a red flag for anyone.

I would give this company no stars if I could. I do not recommend to anyone, i am very dissatisfied. I made a appointment to have my winter tires changed to summer tires. I made the appointment a week in advance and when I got there they said they couldn't do it. So they lost my business took it to Canadian tire and they gladly changed them right away. I will never go to this place again ever.

Fantastic Service, friendly staff. This was the first time in my life I had someone else work on my car as I have been in the auto industry since 98. And these people made my experience amazing. The job was done quickly and effeciently, the staff was all happy and smiling the whole time I was there I would definately recommend having your vehicle serviced here. A++

Called these guys after yesterday's snow storm because I noticed I was getting a lot of vibration around 80 km per hour. Suffice to say, the gentleman I spoke with on the phone recommended I clean out the tire, wheel and wheel wells as the added weight is likely what was causing the vibration. I did just that and problem solved. Never been here but these guys have earned my business for life in the future because they are good humans and didn't go for a money grab. Thanks gents!